Sage 300 ERP HotFixes for the Week of August 5, 2013

2 minute read time.

Every week, if available, we summarize all the HotFixes for Sage 300 ERP (Accpac) that you can download.

KB 210-1006141 – Print Engine Not Opened when printing reports to Email

In Sage 300 ERP 2012, you might have encountered the error “Print Engine Not Opened”. This message may appear when printing Sage 300 ERP reports to email.



We have a workaround outlined in KB article 210-1006141. Once you apply those steps run Sage 300 ERP and try printing reports to email. Watch the video that shows you how to apply the workaround:



HotFix 210-1005814 – Separated Values Export Options form no longer available when exporting report to CSV in Sage 300 ERP 2012

When you are in Sage 300 ERP 2012, the Separated Values Export Options form is no longer available when exporting reports to CSV. This causes the data to include extra header records in the export file and prevents users that have 3rdParty applications that they need to integrate with via CSV.

KB article 210-1005814 features the HotFix to resolve this issue as well as steps to duplicate it.

Before, in Sage ERP Accpac 6.0 and in earlier versions, when CSV is chosen as an Export type another window appears labelled “Separated Values Export Options” is displayed allowing users to select options such as “Delimeter Type”, “Standard or Legacy Mode” or choosing to export/not export “Group Sections”.

The following YouTube video shows you what the Separated Values Export Options looked like in Sage ERP Accpac 6.0 and how that was changed in Sage 300 ERP 2012:



KB 210-1006089 – How do I get more information on Aatrix for Sage 300 ERP

A lot of you have tons of questions about Sage HRMS US Payroll 7.0 that we introduced in Sage 300 ERP 2012 Product Update 1. KB 210-1006089 outlines some resources for you that hopefully will give you the information that you need.

KB 210-1005391 – Why is SQL Server memory usage so high?

In Sage 300 ERP 2012, you may have noticed that SQL Server is utilizing a very high percentage. In a reported case, the memory usage was at 96%. Why is it so high and how can we lower this? This KB article will answer those questions.

[UPDATED] HotFix 210-1005276 – UI container error while printing the G/L posting journal

The HotFix article 210-1005276 has been updated. As a reminder, this HotFix addresses the issue that if you are using the General Ledger module in Sage 300 ERP 2012, you may have received the following error when try to print the G/L posting journal:

Sage Accpac UI Container has encountered a problem and needs to close.

This HotFix addresses this issue.

NOTE: The links to our HotFixes are now available to download on the Google Chrome browser! Also, if you are using an earlier or later version of Internet Explorer 8, click on this link to configure your browser: http://sge.bz/W7KyjL.

If you have any questions, please let us know. We would like to hear from you! Sound off in the comments.

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