Ready to get started with Sage Intelligence? This Anytime Learning package will help you start using this powerful reporting tool and show you everything you need to get started on reporting with Sage Intelligence Reporting.
Are you ready to create your own Sage Intelligence…
Call volumes in January can often result in longer than normal wait times to speak with us. Which is why, when hold times are longer than usual, you may be asked to have your place virtually held in line through our Courtesy Call Back feature. Below are some frequently asked questions—and tips—about Courtesy Call Back:
Have you installed the latest payroll tax update and now can't find the Payroll icon? Note that our support team has found that Workstation Setup users running Sage 300 2018 may need to install Microsoft C++ Visual Studio version 2017.
The install files as per KB 93713 can be located here:
For information about program fixes and new features in these product updates, see the following documents:
To upgrade to the latest product update, contact your Sage business partner or download the product update from the Sage Knowledgebase:
In accordance with our support policy, Sage will be supporting only Sage 300 2019, 2018, and 2017. We will no longer be providing support for Sage 300 2016 or earlier versions. If you use a version that will not be supported, we encourage you to contact your business partner or consultant to upgrade to a supported version of the software.
For more information about compatibility, see…
Don't let database errors slow down your productivity. Here is how to deal with some of the database issues that Sage 300 Customer Support often gets contacted about.
Error: "Cannot access database Error=49153" with a newly installed server
The "Cannot access database Error=49153" error can occur when logging in, or using Verify in Database Setup, to test the database connection. This is related to a newly…
You already own great business software, but are you truly taking advantage of all it has to offer?
Make a splash with your productivity this summer by enrolling in our Sage 300 Training, now available at a special 20% discount
This anytime learning package is designed for customers looking for comprehensive training in Sage 300 financials…
I'm happy to announce www.3rdParty.info, a new online directory of Sage 300 third-party products. It’s a moderated, searchable directory containing hundreds of Sage 300 third-party apps from dozens of developers, which I have summarised, categorised, and added links to the product page on the developers website for more info. I only realized afterwards that what I had developed was really a sort of “Yellow Pages” of…
You already own great business software—but are you truly taking advantage of all it has to offer? Make a splash with your productivity this summer by enrolling in Sage University, now available at a special 20% discount.1
Training: more than just convenient, it’s cost effective
Whether you’re a seasoned user or just getting started, there’s a class to help make your job easier and ensure you’re fully utilizing…
Our flexible training enables you to learn in real time. Whether you’re a beginner or an experienced Sage user, enhance your skills from the comfort of your home, office or your favorite coffee shop
Check out our upcoming Sage 300 training schedule for March 2018
Book now and save 35% on the following Sage 300 courses:
An issue has been identified with Sage 300 2017.4 that we announced to you last Thursday, December 7, 2017 and that update is no longer available. If you installed…
About courtesy call back or virtual queueingYou spoke and we listened! Last year we implemented a new way for you to call Customer Services for help and hold your place in line by receiving a call back when it’s your turn. Here are some answers to frequently asked questions and some helpful tips for using the feature:
Software notice 17-J.1 was sent to customers today:
In accordance with our support policy, Sage is supporting only Sage 300 2018, 2017, and 2016 for year-end 2017. Tax table updates for Sage 300 Payroll will be available only for Sage 300 2018, 2017, and 2016.
To process year-end tasks for 2017, you should have the most current product update installed for a supported version of Sage 300.…
In the late 1920’s, the UK’s Times newspaper commissioned Monotype advisor and typography commentator, Stanley Morison, to redesign its typeface. The Times introduction of its new “Times New Roman” font actually went with little notice, which Morison believed to be a complete triumph.
85 years later, history seems to have been repeated with seemingly few Sage 300 users noticing that, for the last…
Sage 300 Intelligence Reporting gives you more time to analyze reports so you can make smart business decisions that will give your company a competitive edge. Get the most out of Intelligence Reporting by signing up for these free webcasts in October, November, and December.
The X-Factor Report Writers Series Part 9: Create a Consolidation Connection / FRD Report
In this webcast for advanced…
Software notice 17-J was sent today to Sage 300 partners and to Sage 300 customers who have the Sage 300 US Payroll module and announces available tax updates:
Note: If you are not the person who installs Sage 300 software, please forward this email to the appropriate person.
For more information…
Sage 300 Web Deployment provides a web-based platform for accessing Sage 300 desktop screens using IIS and remote access technology (Microsoft .NET Framework or Distributed COM Remoting). This blog will discuss the role of Sage 300 Web Deployment in the Sage CRM and Sage 300 integrated system.
For integration of Sage CRM with Sage 300, Sage 300 Web Deployment needs to be installed. This will deploy the Sage 300 application…
With Sage 300c, you have the option of creating a custom list of Crystal Report shortcuts. This can be accessed through the reports shortcut on the Sage 300c home page. This will provide the ability for the Sage 300 users to run the report with ease.
In this blog post, I will be addressing the steps on how to add the crystal report short cuts in Sage 300c
Create a Folder (Reports), in the Sage 300 Program Folder…
Are you new to Sage 300 and need to train multiple people in your company? Or perhaps you are a long-time customer, but have new employees or need to cross-train employees?
We offer two, year-long Anytime learning packages available to all the employees in your company – a Financials package and Distribution package. These courses consist of short recorded videos, making it easy to learn in quick sessions or to focus…
Software notice 17-I was sent to today to Sage 300 partners and Sage 300 customers who have the payroll module. The notice is for users of Sage 300 Payroll for Sage 300 2012 who extended the Payroll expiry deadline to October 31, 2017.
Effective October 31, 2017, Sage 300 Payroll can no longer be used for Sage 300 2012, meaning you will not have access to your data in Sage 300 Payroll. To continue using…
Software notice 17-F was sent on June 22 to Sage 300 customers and partners on an active business care plan, that have the Canadian payroll module. The updates apply to the following version:
For more information about the updates, see Sage 300 Canadian Payroll July 1, 2017 Release…
Software notice 17-F was sent on June 22, 2017 to Sage 300 customers and partners who have the U.S. payroll module and are on an active plan. The notice advised of a payroll tax update for the following versions:
For more information about the updates, see Sage 300 U.S. Payroll Q2 2017 Release…
Software notice 17-H was sent on August 15, 2017 to the primary contact of Sage 300 customers and partners who are on an active plan. The notice announces product update 3 for Sage 300 2017 and Sage 300 2016.
This update includes program fixes. For more information, see the Sage 300 2017.3 release notes or Sage 300 2016.3 release notes.
Important: Effective October 31, 2017 you cannot use Sage 300…
Sage Intelligence– on cloud is the embedded reporting solution for your Sage 300 Web Interface or Sage 300c, allowing you to quickly and easily run and customize your online reports. Currently, only financial reports are available.
In this blog, I will be discussing the minimum requirements that a user (other than Sage 300 Admin) needs to access the Sage Intelligence- on cloud and how to share a Custom Report with…
Software notice 17-G was sent today to Sage 300 customers and partners on an active plan. The notice announces the availability of Sage 300 2018:
In accordance with our support policy, Sage will be supporting only Sage 300 2018, 2017, and 2016. We will no longer be providing support for Sage 300 2014 or earlier versions. If you use a version that will not be supported, we encourage you to…