• Why are the C:\ProgramData\Sage Software\Cache\MAS 200\Reports folders created on a multi user RDS Sage client environment?

    Does anyone know if the creation of these cached reports is dependent on the configuration of the RDS server itself, or is there programming within the application that defaults to this location? The reason I'm asking is because I'm upgrading a client…
  • Sage 100 2022 Premium Crystal Reports Database Login Failed. Unable to connect: Incorrect log on parameters

    Hello I'm upgrading from 2018 Advance to 2022 Premium. When on the server we can run canned reports within Sage 2022 without error. When we try and run reports from a client 2022 workstation we get "The database login failed. Error in File GL_ChartofAccountxxx…
  • Extreme delay updating Daily Sales Order Journal after upgrade to Sage 100 Premium 2022

    Dramatic slow down on the update process, compared to prior Sage 2018 Premium version. The processing Sales History work file status bar takes up to 10 minutes to finish. Has anyone else come across this issue? Were you able to resolve it?
  • Error in definition of screen item: DMAIN 1321/ Error 65 Windows element does not exist or already exists pr_payrolltaxupdatereport_ui.pvc

    I have had this occur with 2 clients in the past week. Both are on Sage 100 2022.3 with Payroll 2.23.0. They download & install the latest Tax Table update. The error occurs when the select to print the Tax Table Update Report. There is a Sage KB on this…
  • Sage 2018 and Fixed Assets 2023

    Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…
  • MAS200 Reports - report not found

    Does anyone have advice on how to handle the file not found error, where the rpt file mentioned in the error is located in the C:\ProgramData\Sage Software\Cache\MAS 200\Reports folder? I did a go live last night and users are seeing this error when…
  • Database vendor code: 17 appears when previewing or printing reports from Citrix Server. Same report on application server works just fine

    I'm upgrading from 2015 SQL to 2020 PU3 SQL. The migration and conversion has been successful, but I can't go live tomorrow, unless I resolve their printing problem on their Citrix Server. That's where all users connect and work. I started the go…
  • Data Dictionary Listing

    In the latest versions of Sage 100, how do I print a data dictionary listing?
  • Sage 100 PM WT Traveler Crystal Report - Steps Repeat

    Hi, Hoping someone knows how to get the details sections of a crystal report to not repeat the same values as I can not have step instructions and signoff information repeat I moved things around in the PM WT Traveler report that came with the install…
  • Sage100 Production Management Crystal Report for Work Ticket Traveler

    I am looking to add the Routing (now Template) description to my printed Work Ticket Traveler. I want it to appear in a header section of the crystal report. The routing description is now step 000000 of the route instead of its own field. How do I get…
  • Basic Authentication with SMTP - any workarounds for Sage100 v2018 users?

    Has anyone found a workaround for the Microsoft and Google authentication changes? We have Sage 100 v2018 and it looks like we will be forced to upgrade.
  • Sage 100 Premium error, login failed for user MAS_User when printing any report

    Just did a fresh install of Sage 100 2021 Premium. When printing any report, getting error 15 SY_REPORTCOMMON.PVC 1877. O/S Error 28000 [Microsoft][SQL Server Native Client 11.0] Login failed for user "MAS_User". Verified the password is correct for MAS_User…
  • Sage 2021 PU2, PR 2.21.3 Upgrade - Have to re-add Payroll Custom Reports with PII Wrk table from 2018/2019?

    Howdy - I have had 3 separate upgrades where the client is upgrading from 2018/2019 with fairly recent Payroll updates (2.21.1 and greater) to Sage 2021 PU2 with PR 2.21.3, and after data conversion, if they have any Payroll custom reports from the previous…
  • pdf not created correctly

    We have one workstation where we get this message on some companies but not on all companies, some companies work fine. Any ideas?
  • SY_ReportSetting no long has WorkstationName field version 2020

    What happened to field 20 WorkstationName -- it is in the File Layouts but not in DFDM.
  • Unable print _Manual check and payment register_databace connector error

    Hello, There is error message on the Sage100 as shown below. How to fix the error? Thank you in advance for your help!
  • Custom Payroll Reports do not work after upgrading form 2018-2020 std

    There are 19 Custom PR reports. Most fail with error 88 line 705 which has you check for enhancements - Followed those steps to determine it is not the enhancement. Problem is in connecting to old SOTAMAS90 KB 104971 Sage suggests rewriting the reports…
  • No A/P Month End Reports Found

    We're running the A/P month end process for the first time. However, there are no period end reports listed in the Period End Report Selection. These are the reports I expect to see listed How do I get the A/P period end reports to list in the…
  • Can't find fields needed to recreate a PR report.

    I have a report from v2017 that utilizes the table PR4_EmployeeEarningDeduction. The documentation says that in v2019 the equivalent table name is PR_EmployeeDeduction. The problem is that the new table doesn't seem to include earning information, and…
  • In Paperless Journal & Register Viewer, what does the "Updated" designation "X" mean?

    v2019.3. The help files only describe Y & N.
  • PR_EmployeeDocuments table is encrypted and can't access fields in Crystal Report

    v2019 Adv. Customer would like a Crystal report showing what email address is set up in Employee Maintenance/Paperless for Electronic Delivery. It may/may not be the same as the Email that is on the Employee Header. The PR_EmployeeDocuments.m4t is an…
  • Is there a way to find which custom report is linked to which Crystal Reports file?

    I'm looking to clean up custom reports before migrating from 2017 to 2020. Is there a report or database I can look at to see which custom reports link to which Crystal Reports files? Thank you in advance for any help.
  • UFL U25idautomation.dll missing

    Ok, new to supporting Sage, so not that familiar with much; was just a user for 12 years. The ticket originally came in with this Crystal error when they tried to print a picking sheet. Fumbled through some web searches, and ended up finding the dll…
  • Do Sage forms somehow ignore Report Selection criteria?

    I have a request for a custom form code where, when printing an invoice batch, invoices with a specific terms code are omitted (without wasting a blank page). I tried report selection criteria, with a formula that 100% works fine (with no typos) and…
  • v2019 - Unable to cast COM object... error, with Preview only

    This is on my workstation, and I basically get the same thing on v2016, 2017 and 2018. (2016 and 2017 needed the config file from KB 86964 to actually produce the report results). Is anyone else seeing this (error, but the output is produced anyways…