• Sage 100 very slow over network

    We have Sage 100 Enterprise at the company I support. Performance directly on the host server is lightning fast, but on client PCs over the network it is painfully slow, especially when printing to paperless and opening Adobe Reader. I have followed every…
  • sota.tmp is becoming blank sota.ini file

    Hi, I've been getting multiple complaints regarding a "No servers available" error when users attempt to start Sage 100 2020 After doing a little research, I found that it's due to the sota.ini file becoming blank for seemingly no reason. I've already…
  • Direct Deposit Size and Performance

    We have a client that noticed that the size of the direct deposit stub files increased from ~4kb in Legacy to ~46kb in Framework. They have over 200 employees so this is adding a significant amount of time to the direct deposit stub creation and emailing…
  • Need MAS90 remote Access in 2020

    Hello, I'm not familiar with MAS90 but my company is very small and working on an old version of MAS90 for Windows. Is there a way to remote access from a laptop at home? A previous employee was able to dial in several years ago, but we don't use dial…
  • MAS 200 connection disappears

    This is an old (yes very old) installation of MAS 200. The server is running on a Windows 2000 SP4 system. We have head office using MAS locally and 5 branch offices connecting via VPN connections. We have one branch office where all users report that…
  • Sage 100 Workstation closes after 30 minutes on fresh reboot.

    Having a weird issue with Sage 100 2017 Advanced workstation. We tell our users to reboot their PCs at the end of the day. If they do, when they log into Sage in the morning, their Sage 100 workstation, any modules they have open, will force close…
  • Sage 100c internet access

    Have a situation where internet access is null to extremely limited. Can Sage 100c function without the internet if it's an on premise install? I see that 100c may require internet for licensing but can't find anything else on the topic.
  • Sage 100 and RemoteApp works for one user, but does not work for another

    We are using Sage 100 on Server 2016 domain environment. We configured Remote Desktop Services and RemoteApp on server and successfully published Sage. Everything was done according to this instruction. https://support.na.sage.com/selfservice/viewContent…
  • Sage 100 ERP 2014 not responding

    It's been about a month now that my customer is getting a "Sage 100 ERP (Not Responding)" problem. Which was running on a Windows 2008 R2 server with Sage 100 ERP Version 2014. The only fix would be to restart the server and it would work for a few minutes…
  • TMP files not deleting automatically, disrupting reports.

    Hello everyone, I'm the IT admin for a small company that uses Sage 100 2017 Advanced. We upgraded to a new server in October and installed the new release on the server and workstations. I'm not very familiar with Sage itself, so pardon me if my question…
  • Remote connections multiple locations

    I have a customer with 2 remote locations using Sage 2018 sp3 Advanced. All users at one of the remote locations connect to the terminal server and run fine. A single user from the second location (they only have 1 user) always gets a prompt from…
  • Sage 100 works, and then it stops working. No valid servers found or Sage 100 ERP is not set up properly

    We have Sage 100 installed on a remote desktop server. It's been working for a couple of months, now every 2 or 3 days, the Sage 100 client stops working and I get one of two errors. It says either "No valid servers found" or "Sage 100 ERP is not set…
  • Multiple SMTP connections each email

    FormerMember
    FormerMember
    I have had users complaining that Sage 100 takes a long time to send emails. We use our own sendmail server as an email server. Upon investigating the logs on the server I noticed some strange behaviour from Sage 100. According to my logs it opens an…
  • Sage100 Application Server closing randomly

    This started today around 1pm. We are running Sage100 Premium. One of my users received an error while printing that the handle was invalid, then the application server stopped (we are using the application server and NOT the service). Started it again…
  • Sage 100 Stability and auto-negotiate setting on network cards

    I am hoping someone else out there can chime in with some additional information. I have a customer who had a network switch failure and their It company supplied them with a loaner. After the loaner was in tasks that open a large number of files/channels…
  • input/output error Windows 10 Sage 100 Standard

    Hello We recently started rolling out new Windows 10 workstations to a customer running Sage 100 Standard. The window machines are randomly getting input/output errors on various modules. We have been working with Sage on this trying different actions…
  • Hotfix for Record is missing from SY_Workstation.M4T

    Hello All, I was wondering if you still have the softcopy for the Hotfix that was mentioned in this thread: sagecity.na.sage.com/.../39170 Would you be so kind to share it? I am experiencing similar problem and I couldn't find the link to download…
  • unable to register mailman2

    we are getting error message "unable to register mailman2" when trying to send a/r statements. We use mas90 ver 4.1. Can you tell me what the problem could be? I've looked at the past forums with no help. 3 out of 4 computers cannot email the statements…
  • Mas90 4.40 slows to a halt between 8 and 9am

    We are running Mas90 4.40. Installed a new server in October 2015. Running a 1Gigbit switch. Mas90 runs fine most of the time, but for some reason between 8 and 9 am in the morning it slows to a halt. Logging on takes minutes, opening up modules takes…
  • Sage 100 Standard 2015 and 2016 editions on 2012R2 server extreme slowness with more than one user

    How do we resolve this issue? I have clients I need to upgrade and how can I suggest we use a 2008 server operating system. Last year when I upgraded internally to 2015 edition, Sage support was not able to help resolve the slowness. We were forced to…
  • Connection failure to host:[tcp]servername;xxxxx;NODELAY;STREAM - Link to KB Article No Longer Valid

    One of our clients recently started experiencing this issue. I searched and found the following link: http://support.sagesoftwareonline.com/mas/query/index.cfm?action=abcdetail&abc_id=210 which is supposed to mention a registry tweak to change…
  • Cannot Start MAS200 Service

    Last week, all users hung up in MAS200 (Version 4.5.0.5) at the same time. IT rebooted the server, but the service did not start automatically as it was set to do. When he tried to restart the service, the following error appeared: Windows could not start…
  • Wireless access

    Has anyone had success in utilizing Sage 100 Advanced in a mobile location? We operate a facility where we want to access the software thru a laptop or tablet in the shipping yard for transferring inventory from bin to bin. We would like to access our…
  • Domain Membership

    Just wanted to clarify if the ERP server be part of a domain as in domain member? is there a performance issue when it is a domain member? I'm running windows 2012 and sql 2012. My domain controller is a small business server 2008r2.
  • Sage MAS 100 / losing connection to the Host

    I have one employee out of 30 that runs a 64 bit PC and connects to our Sage MAS 100 which is on our service. When this employee plugs the Iphone 6 into the front of her desktop PC for charging, she lossing connection to the Host PC for Sage and Sage…