• Customer Returns: Multiple parts from multiple invoices

    We are a company that sells plumbing tees, elbows, valves, etc. When customers are finished with a project, they just bring back a large box with a mixture of parts. The warehouse writes up the part numbers and quantities. These parts could have been…
  • RMA: Is it possible to auto-calculate restocking Fee when cust action is Replacement?

    RMA Options are setup to calculate restocking fees. If my Cust action = Credit, then the restocking fee is correctly calculated and added to the Sales Credit Memo, however if Cust action = Replacement, then the restocking fee will not auto recalculate…