We wanted to take this opportunity to welcome our newest members from the United Kingdom and Ireland to the Sage City Community. Over the last few months we have been hard at work planning the migration of users and content from the UKI Community over to Sage City. And we are happy to report that work is now complete! Members from our existing UKI Community who have created content or logged in during the last 12 months will have their account and posts moved over to Sage City. For all other users, creating a new account on Sage City is easy. You can sign in or create an account at this link: https://sagecity.na.sage.com/login
With the addition of users and content from UKI, Sage City is now supporting 20 countries, with over 140 product groups and 250 total forums across the entire community. Existing ideas and blog content for UKI products have also been migrated to Sage City.
For our new members from United Kingdom and Ireland, you can access your product groups and existing content by clicking on or hovering over Support Groups on the homepage, and then choosing your country United Kingdom or Ireland from the list. Once on your applicable country homepage, you can choose your Sage software from one of three groups: Sage Business Cloud, Local products, or Accountant products. Once you have chosen your product from the list, you will be taken to its support group homepage, which will have links in the navigation for forums, resources, and members, with additional links for blogs and ideas for some groups. Please join the group to gain access, so that you can post questions, reply to threads, like content, vote on ideas, and more.
If you encounter any issues or have any feedback or concerns you would like to share, please be sure to send an email to firstname.lastname@example.org, and we’ll get back to you as soon as we can.
The Sage City Team wants to sincerely thank our over 90,000 active members (and growing) from around the globe for participating in the community by sharing valuable insights and knowledge every day. And we’re especially excited to have even more insights and shared advice in the community from our newest members from the United Kingdom and Ireland. Here’s to many lively discussions!
I am currently waiting for over an hour for my v25 to download is this standard wait time??
i need know if you had 28 weeks on sick then gone back to work then 2 yrs later become ill with a different illness for 4 weeks can they get ssp from work
Hi Maureen - I would recommend that you ask your question in the Sage 50 Accounts UK Support Group, located at this link, so that someone can assist you:
Hi, can someone please assist me! I've been reconciling my bank statement and credit card accounts without any issues for the past year with no issues. However, I've got a major problem with November's bank reconciliation as none of my receipts are showing up in the reconciliation pane. I have checked all the obvious reasons why they aren't there with wrong bank account, wrong date etc, but they are all correct. I can see them all listed in the audit trail and in the bank activity pane, so I'm very confused as to why they are not listed in the reconciliation pane (I'm using Sage50). This is predominantly to do with missing receipts, however, there's also some missing payments!
HI Towniebear - I would recommend that you ask your question in the Sage 50 Accounts UK Support Group, located at this link:
Hi Debbie - I would recommend that you ask your question in the Sage 50 Accounts UK Support Group, located at this link:
HI Sarah - I would recommend that you ask your question in the Sage 50 Accounts UK Support Group, located at this link:
I've just updated Sage50 to V25. But Sage cloud drive still reads N/A. I haven't been asked to activate my Sage 50cloud license. When I follow suggested steps to refresh license the pop up box just tells me that I'm using sage 50 accounts and there's nowhere for me to activate anything... Please can someone help me out, I must have missed out a step?
Using Sage 50 Cloud V220.127.116.11 and when checking for updates it tells me to update to V18.104.22.168!
I currently reconcile my VAT monthly as I need to reconcile it to my Intrastat Arrivals which is monthly. I then add the 3 months together and submit quarterly to HMRC using my Government Gateway. With Make Tax Digital coming in I don't think I will be able to do this. How can I continue to reconcile monthly on Sage and also submit the quarterly return on Sage? This is what I have tried: I ran October and reconciled. I ran October and November and clicked to include previously reconciled transactions so that October would be included however it came up with the message that if I did this the previously reconciled transactions would not be included in future reconciliations. I cancelled the process as my intention had been to reconcile Oct, reconcile Oct Nov and reconcile Oct, Nov Dec. This would not work if, as the message implies, the October would not be included in the Oct,Nov,Dec reconciliation.
Hi I am using Sage 50 accounts essentials - can you tell me where I can find my bank reconciliation reports please?
when you deal on the web money is allocated to an order immediately the process in sage has this at the end and you have a labour intense process to allocate payment to order even having to put the amount of money allocated to each invoice. A radio button that allocates payment to invoice in one go would save hours of double clicking
as business move to online and the web the process in sage is in reverse
Go to tools - options - environment - select sage selection style rather than windows this lets you highlight multiple accounts. i had the same problem and have just done it myself and it works. Happy days.
Hi Jennie - If you let us know where you are located and which specific Sage software and version you are using, we can move this post to the correct Support Group so that other users will see it and can offer you their thoughts and insight.