Highlighted errors

Before Xmas I had to process 4 consecutive weeks payroll. After these were completed and submitted to the I R it was discovered 2 of the employees had been paid the wrong amounts. Unfortunately one of these was leaving on the first week. I edited these at the time.

I am now  processing today`s payroll but when I try to confirm It tells me to correct highlighted errors before completing and won`t let me submit 

It is obviously showing the adjustments from previous weeks edits as expected. 

I have emailed Sage helpline three times this week but had no luck yet and the submission is due today

If this makes any sense to anyone could you please help

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