Before Xmas I had to process 4 consecutive weeks payroll. After these were completed and submitted to the I R it was discovered 2 of the employees had been paid the wrong amounts. Unfortunately one of these was leaving on the first week. I edited these at the time.
I am now processing today`s payroll but when I try to confirm It tells me to correct highlighted errors before completing and won`t let me submit
It is obviously showing the adjustments from previous weeks edits as expected.
I have emailed Sage helpline three times this week but had no luck yet and the submission is due today
If this makes any sense to anyone could you please help
Thanks for using Sage City.
Can you provide the full wording of a screen shot of the errors that you’re receiving please and I’ll have a look into these for you.