FormerMember

When I go to submit my return I get an error message saying that the client and/or agent is not authorised?

Posted By FormerMember

I have granted permission for Sage to talk to HRMC via the government gateway and this seemed to work. However when I go to submit my return I get an error message saying that the client and/or agent is not authorised?  What should I do?

Parents
  • 0

    You have to grant authority as part of the VAT return submission process. Is that what you've done? When you go to Submit, it takes you to an HMRC popup which reads as though you have to log in elsewhere, but there's a Continue button at the bottom of that screen (may be hidden) that takes you to the correct page, still with Sage behind it.

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  • 0

    You have to grant authority as part of the VAT return submission process. Is that what you've done? When you go to Submit, it takes you to an HMRC popup which reads as though you have to log in elsewhere, but there's a Continue button at the bottom of that screen (may be hidden) that takes you to the correct page, still with Sage behind it.

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