Can you change customer account references?

SUGGESTED

We would like to uniform the way our customer and supplier accounts are set up on Sage.

Is it possible to amend the account reference or set up a new account and merge with the existing account?

Thank you.

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  • 0
    SUGGESTED

    Hi Emma,

    Thanks for using Sage City.

    It’s not currently possible to change account references in Sage 50 or 50cloud Accounts. However, you can log this as a suggestion to improve our Sage 50cloud Accounts software on our Ideas Board.

    To log your idea select Submit an idea and then complete the form.

    Once logged, we’ll be able to use your idea and help us to shape your Sage software. Other customers will also be able to vote on your idea.

    Regards,

    Ian

    Sage UKI

  • 0 in reply to Ian C

    I am pretty certain that this idea has been submitted before. Sometimes Sage could be more helpful to point the member to one such suggestion so that we start voting on single ideas and pooling the votes.

    Many users of this forum know from experience that unfortunately there seems to be no consolidation and coordination of multiple requests by Sage, for the same idea or thing, so we end up with multiple "ideas" with one or 2 votes each  - and consequently, the ideas are unlikely to ever see the light of day.

    It would also be helpful if there was occasional feedback on such ideas so that forum members know they are being read. I recently collated one idea that was combined of six individual requests over the past few years, and NOT ONE of the six has been acknowledged or commented on and neither was my collated request.

    Just saying.

    Michael

Reply
  • 0 in reply to Ian C

    I am pretty certain that this idea has been submitted before. Sometimes Sage could be more helpful to point the member to one such suggestion so that we start voting on single ideas and pooling the votes.

    Many users of this forum know from experience that unfortunately there seems to be no consolidation and coordination of multiple requests by Sage, for the same idea or thing, so we end up with multiple "ideas" with one or 2 votes each  - and consequently, the ideas are unlikely to ever see the light of day.

    It would also be helpful if there was occasional feedback on such ideas so that forum members know they are being read. I recently collated one idea that was combined of six individual requests over the past few years, and NOT ONE of the six has been acknowledged or commented on and neither was my collated request.

    Just saying.

    Michael

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