Simply Accounting 2011 Link?

Question

I have all my account info, but I think I got download link instead of CD and now that PC crashed and I need files off it. 
 Is there anywhere I can find an install link? I don't have the original email saved anymore.

Agate · Answer

Tom: 
 I am truly sorry you feel we are ripping you off. For your information, we are not owned by Sage. We are a locally owned independent small business operating for more than 34 years in Ontario. We provide consulting, training, sales, service, and support to clients who require our services across Canada. We also do bookkeeping, accounting and personal and corporate tax preparation and filing. We pay for our Sage products every year to keep updated and to take advantage of new technology. In order to take on credentials of Certified Consultant and Certified Trainer, courses must be taken every year and you must write and pay the examination fee. We have have been doing this since 2009 when the certification program began. 
 Yes, we learned clients needed access to Sage installation files because they did not make a copy of their software. In addition, Sage changed their policies to only keep the current year and the previous year's copies available. So, yes, we added a revenue stream to our business but we make very little because we have to pay to send these files out to clients' in need and we do not get paid for our time corresponding to requests or tied up computer time to send these large install files. Basically, we do this to provide a service to those who do not want to upgrade to a newer version of Simply/Sage and are quite satisfied with the product they are using. By the way. we answer questions on Sage City on our time, for no pay at all. We do it as a service to those who need assistance. 
 As far as taxes go, if you are a Canadian registered business and have sales or income from your business of $30K or more for products and services you must charge GST. In Ontario we must charge HST. 
 Yes, Sage/Simply/Best Software has changed over the years and they charge a significant amount of money for their products. The trouble is they are in business to make money as we all do in business. We cannot survive without having an income of some sort. Sage has not communicated well with some of their clients and have hidden changes in their software agreements/licenses. It would be better if they just sent a quick note to their clients about any significant changes to their license agreements. Every day people do not want to read these tediously long worded license agreements. 
 We enjoy using our Sage 50 Accounting and Sage Business Cloud Accounting products. They do not do everything we would like them to do but for us they are satisfactory. 
 To conclude, Sage can do better! For assistance contact Agate!

Erzsi_I · Answer

Hello , 
 Thank you for contacting us. It&rsquo;s important to note that our obsolescence policy (link below) has our teams only working and assisting with the 2018 version that is tested and has updated resources. Security of data is extremely important, for this reason we recommend being current with all software and systems. Our Support team does require a warranty call or support plan for advanced assistance where we remote to your machine etc.

Obsolescence Policy

29963

As a consequence of the obsolescence policy, we only keep downloads for the current version plus 1 year back typically. So the 2011 link you mentioned has been retired&hellip; 
 Your options are: 
 
 If you have another computer with the install on it, check the C:\Sage Install folder with the files to copy over to the other machine. 
 Our Sage Accountant&rsquo;s Network members may also have an old Sage 50 2011 CD copy. Use our Partner Locator / Sage Match: https://app.sagematch.com/ 
 Consider upgrading to Sage 50 CA version 2018. Try or evaluate Sage 50&mdash;CA Edition before purchasing

Agate · Answer

Hi Tom: 
 We have the 2011 Simply Accounting Canadian Edition. Contact us via private message in Sage City or telephone us directly at 1-866-467-2883, email agate@vianet.ca or contact us via our website https://agateconsulting.ca . Just a note you will need your Simply client ID and your serial number to use the program.

Agate · Answer

Hi Karen: 
 Yes, we have the Canadian Simply Accounting 2011 install files. Please contact us off-forum by telephone, email or through our website.

Sage 50 Canada

Simply Accounting 2011 Link?

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