Credit Note

  1. I made a big mistake. The company I work for has like only one main customer, along with the odd random customer so I tend to spend more time on the AP side of things. So I was entering receivable invoice in when I was asked to do something else which meant going into payables. Unfortunately, once I completed the task asked of me, I went back to what I was working on. Well, I entered a sales invoice in as a purchase invoice. Because it was a cash payment, I changed the 'Pay Later' to cash. When I realized my mistake, I went into payments to reverse it but it wasn't there because of the change to cash. After retrieving the invoice in question, I reversed the invoice only to have a credit note created as a result. Now I have this credit note and a minus balance when I go into the Reports and create an aged vendor summary. The only place I can find the credit note is by going to Reports and creating an aged vendor report up. It cannot be found searching Payments.

Please help! How do I manage to fix this? For any potential responses, please leave a detailed description of further directives in navigating through my big error. I had to come home because my daughter was sick today so I want to be armed with clear and concise instructions to fix this tomorrow.

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