I am new to EFT transactions so as a test I created two transactions (one each for two customers). I received two payments under the receipts Journal and used the Pre-Authorized Debit as a method of payment with receipt #s CP1 and CP2. I then exported the EFT file which found the two transactions and created the EFT file (which failed to be recognized by my EFT provider).
My problem is that the two transactions cannot be found anywhere in Sage 50 except under the Export to EFT process. The two payments do not show up in my clients A/R...
I assume my problem and the EFT failure at my provider are two different problems but are they related too?