Year end change

Question

We changed our year end from April to Dec 31/2023. 
 Today the staff, when logging in changed to jan 1/2024. 
 We are now trying to change the fiscal year end to Dec 31st, 2023 but the system will not allow us to move forward. 
 Any suggestions?

Erzsi_I · Answer

Hi Ellen Thompson , 
 Thanks for reaching out. From the details you've provided, it seems like the system may not be allowing you to set the fiscal year-end to December 31st, 2023, because the calendar year has already been advanced, or there may be transactions posted in the new year that are causing a conflict. 
 Here are some steps you can take to resolve this issue, as outlined in our Knowledgebase: 
 
 Ensure you are logged in as sysadmin and in single-user mode. 
 If there are any transactions posted in 2024, you'll need to review and address these entries. You can find them by generating a transaction detail report for the next fiscal year. 
 If the calendar year has been closed, you might need to restore from a backup made before the calendar year was advanced. You can then re-post any transactions up to the current date. 
 
 For a more detailed guide and assistance, please visit our Knowledgebase articles or contact our support team who can guide you through the process. 
 Warm regards, Erzsi

Sage 50 Canada

Year end change

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