Fiscal year Close skips a full year

SUGGESTED

when i performed a new year process to close the 2022 calendar year to roll to the 2023 calendar year, the current year skipped from 2023 to 2024 (January 1 2024 is the new year).  This is before closing 2022 year:

When i force the year end date to December 31 2023, i get this error:

This appears after the year has been closed and brought forward.  What happened to the 2023 fiscal year? 

I have restored from a back up to return to 2022

When i closed 2021 to 2022, there was no issue, so i don't know how to fix this.  Please help

Parents
  • 0
    SUGGESTED

    Hi all, 

    Thanks for reaching out about this. We have this article as a guide on how to manage a fiscal or calendar year that's advanced too far into the future. Hope this helps!

    Resolution

    Option 1:

    1. Restore a backup from before the year was advanced.
    2. Go to Setup, Settings, Company, System, and uncheck the box "Allow transactions in the future".
    3. Change the session date to post a transaction.
      • Do not let the Session date go beyond the current fiscal or calendar year
    4. If you perform payroll and lost the automatic payroll calculations after restoring, enter the payroll manually for the last calendar year.

    Option 2:

    1. Contact Sage support at 1-888-522-2722 for data repair analysis.

    DocLink: Where are the Sage 50 automatic backups located?

Reply
  • 0
    SUGGESTED

    Hi all, 

    Thanks for reaching out about this. We have this article as a guide on how to manage a fiscal or calendar year that's advanced too far into the future. Hope this helps!

    Resolution

    Option 1:

    1. Restore a backup from before the year was advanced.
    2. Go to Setup, Settings, Company, System, and uncheck the box "Allow transactions in the future".
    3. Change the session date to post a transaction.
      • Do not let the Session date go beyond the current fiscal or calendar year
    4. If you perform payroll and lost the automatic payroll calculations after restoring, enter the payroll manually for the last calendar year.

    Option 2:

    1. Contact Sage support at 1-888-522-2722 for data repair analysis.

    DocLink: Where are the Sage 50 automatic backups located?

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