How do we support thee? Let us count the ways.

  If your life is like mine, the only time you ever need to contact a company for assistance seems to always be after 6pm. On a Friday. Of a holiday weekend. Which is just one of the reasons why Sage offers multiple ways to get support.  Sometimes, however, having multiple options can be a bit overwhelming. That’s why we’ve created this overview to help you know where to go for assistance—and a handy URL to bookmark for future reference.

  • Knowledgebase: 
    A treasure trove of resources, Sage Knowledgebase gives you 24/7 access to support articles and product documentation, as well as the latest software downloads and updates.

  • Community: 
    Join industry peers, certified partners, and Sage pros online 24/7 in Sage City—the best place to ask questions and share product experiences, tips, and tricks.

  • Live Chat*: 
    Want to connect with an analyst immediately? Easily (and quickly) chat online with one of our experts to troubleshoot an issue through Live Chat. 

  • Online Case*:
    Don’t have time to speak with us immediately, but would like to log your question? Submitting an Online Case is an easy way to get your matter in front of our support team while you continue with your day.

  • Training: 
    Master the best techniques to put your software to work for you with Sage University—home to on-demand learning topics and comprehensive instructor-led classes.

And the best part is there’s an easy way to remember and access the many support options available to you!  Bookmark www.SageCity.com/Resources today for quick support links for all your Sage solutions and engage with Sage—online!

* Not all options are available for all products. Standard hours for most North America phone and chat support and service vary. Access to some assets require an active Sage Business Care support plan.

See Also:
Infographic: Engage with Sage—Online
Resource: North America Online Resources
Article: “Top 5 tips to be sure you are contacting “the real Sage” for software assistance”

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