Sage Timeslips

Sage Timeslips has encountered an error Address violation error. This error is sometimes serious and the program may need to be exited. Often it indicates that some data is corrupt in memory. If the program was reading from a file, data in that file…

I'm trying to change a Client address from the Client - Client Info drop down list. I select the client I want to update and it pulls up like a blank client and then completely logs off of Timeslips. I can get into other clients, just not this specific…

Hello, Long story short I am purging closed clients and it's going unbelievably slowly. I am trying to purge the database from everything from our closed clients. When I run the purge, I select "Closed" clients and nothing else, no other filters…

Hi. I'm an IT consultant working for a small CPA firm with 4 employees, who use Sage Timeslips for very basic time tracking and billing. They never upgraded beyond 2013 because it 'did what they needed'. I've installed Timeslips on a few new workstations…

Hello, How do you export Timeslips data into a cvs for excel format file? Thank you. Candace

Why it still showing the warning backup when every time clients closed the program. I have created the backup schedule daily, but it still warning to all client. Please advise! Thanks

Hi. We have multiple .bku backup files for TimeSlips but are unable to restore any of them. We get an error message that there isn't enough disk space. However, we actually have 74.5GB of free space. Anyone know how to get around this issue? Seems like…

When I set a client/matter as Closed and then use the Purge tool, it certainly seems like the client/matter is gone, but is it still in the database, just marked as something else. OR does it get completely removed from the database? Thanks

The Title says it all. We have 10k+ contacts that we are syncing to Outlook. A user accidentally pressed the ignore all button when resyncing multiple times. Looks like about 5k contacts are set to ignore all. Is there a way I can select all contacts…

TSImport is successfully importing slips into the database, but it's not defaulting to Rate Level 1. I have the field in my template and it's mapped - the import doesn't fail, but no matter what I have in Rate Level field it defaults to rate level "1…

Hi every one, I have some issues with services windows. I running Timseslips in Domain Controller, Install and share application with a map drive. So everything is okay, but one time i try schedule backup: - Backup Database - Enabled feature…

Hi , For some reason I have lost all the time-slips from May 2019 to February 2020. Somebody knows some way to recover this information? Thanks so much in advance,

We are running a networked version of Timeslips 2019. The backups are saved on the server. 1. Is it safe to remove old backups? 2. Do I remove them by going into the backup directory and deleting old files? Thanks

Anyone exported billing data from RTG to go to Timeslips? I know it must be sent to a CSV but what are the actions taken in RTG to produce the CSV? I downloaded their trial version to do research for a client who has RTG and it is not friendly. What…

Currently, I have Master Clients with sub-projects. Is there a way to add sub-projects to multiple Master Clients via a spreadsheet? I am using Timeslips 2019.

Running Timeslips without any errors. Question is I need to restore from a backup around the December timeframe to check several accounts that have changed. Can I continue to run the current database alongside the restored database? I'm hoping I can do…

I am running Timeslips 2019. It has been great until 2 weeks ago. I can still access it but the other 2 computers cannot it tells them to reinstall with cfg file. I do not see anything on this newer than about 8 years ago. Any updates as to why this…

"You have an older version of the Time Capture database available., Would you like to convert them now?" Is this safe to do? Any steps I should take before executing this prompt? Im worried that if I accept it could corrupt the data and want to confirm…

I accidentally created multiple new databases based on our existing database. I have deleted the .FDB files but the deleted databases still show up in the dialog box when I select "File>Open Database." How can I delete them from showing up in the…

We just upgrade to TS 2020 and now when creating a new project from a Master client, the address information and other pages do not populate from the master client data to the new project. It worked fine in our older version so something must have happened…

When generating Bill's in Timeslips and printing to a PDF, I have a normal group that I normally tend to select from. When generating the PDF I get an error state "Sage Timeslips has encountered an error" .... "Phase: Running Billing calculations". Now…

Here is the situation ... IT person brought to my attention the following: I also wanted to share with you a related matter regarding Timeslips backups – actually it’s the TimeslipsBackup service that’s installed and set to auto start when the Timeslips…

I have TS2019, my paralegal has 2010. Two questions: 1. When I combine his slips into 2019 some code shows up at the beginning ({\cf0\b0\i0\ul0\strike0) and at the end (usually \par \par } or just }) of each slip. Is there any way to set my version…

We are running the latest version of Timeslips Premium - Single User install on a local laptop - Timeslips works fine all day, backs up no problem. When you exit the program, it gives the following error: Sage Timeslips has encountered an error Address…

Trying to figure out how to invoice clients who have flat rate task and hourly task on one bill Example file application- flat $1400 report application as filed $18/ hrly can I invoice a flat rate task and an hourly task? Can I invoice a flat rate…