• Accounts Receivable Credit

    Hellow, is there a way to apply an AR credit to an existing invoice balance?
  • How do I delete a check in CM that I voided in AP

    I mistakenly voided a check in AP that I meant to delete, so that I could reuse the check number. How do I correct this?
  • Cash Receipts through Job Cost

    We use JC to enter all our billings and cash receipts; we don't have an AR module. We mistakenly entered a cash receipt twice; how do I go about removing one of them? Thank you.
  • Unapplied cash

    How do i clear unapplied cash from my AR aging for a customer who im no longer going to trade with? I can only think of entering a debit note. I did refund the customer via a payment and am not sure how to allocate this payment to the unapplied cash…
  • AP Invoice

    I have an AP invoice that was entered in 2022 and I would like to change the job number it was posted to. Can this be complete because the GL period is closed and it is previous year?
  • Adjustment to taxable income for a terminated employee

    Good morning. We have a situation where we have failed a "non-discrimination" test for Highly Compensated Employees for Flexible Spending Dependent Care, and the employee has since resigned from the Company. We have been told that we have to increase…
  • Vendor deleted in Sage 300 CRE that was linked to a commitment

    Our AP department deleted a vendor in Sage 300 CRE that has a commitment linked with Procore. We tried unlinking the commitment but it says that it is still liked in Sage. We tried to delete the commitment in Sage but it will not let us. How do we fix…
  • Can you unapply a prepayment from a PO after its been posted?

    When posting the prepayment, I attached the PO and then posted the prepayment. This is the incorrect PO to apply the prepayment to. What is the best way to reconcile this error and get the prepayment applied to the correct PO? Thank you!
  • Adjust Original Contract Value in JC

    How do I adjust the original contract value in Job Cost?
  • Payroll Fringe Adjustments and Void/Reissue issues with 941 Prep report

    Hi, I have a couple of Payroll related adjustment questions. 1. It appears that when we void/reissue a payroll check, the void is offsetting the 941 Preparation report (as it should), but the reissued check is not being included in the 941 Preparation…
  • Flat Rate Pricing

    We use Proft Rhino/Callahan Roach for our pricing and everytime we do an update it just creates a new version in the flat rate in the service managment module. Is there a way to delete all the unwanted entries in the flate rate?
  • Inventory Help

    I need help. Can you explain why an inventory item shows a qty on hand, but does not show that same qty on hand in any inventory location?
  • Zero checks - how to clear

    I have retainage owed to a subcontractor, and now given a backcharge against their contract, which zero's out what I would have paid them in retainage. How do I make it disapear from the payment selection. I've tried to print a zero $ check, but Sage…
  • How to post payments short by pennies to a few dollars in the Enter Cash receipts window.

    When we receive a payment from a customer that is pennies or a few dollars short I want to post this to a catch all GL account. I put overpayments of pennie/dollars in this account when entering Cash Receipts, but I can't enter negative amounts. I really…
  • Credit Invoice

    How do I create a credit invoice for a vendor to use on a bill at a later time?
  • AP - how to remove invoices with $0 distribution?

    In Accounts Payable How to I remove $0 distribution in invoices? These invoices shows up in "invoices to pay"
  • Changing company name that appears on checks in a shared data folder

    How do I correct a misspelling of our company name that appears on our checks in Accounts Payble in a shared data folder.
  • Voluntary Term Life premium

    We offer optional life insurance on a payroll deduct, post tax. Tax withheld then premium taken. We learned an employee was paying a premium on a policy that wasn't active. We no longer use that company (sine 7/1/22) we are giving those premiums back…
  • Can I move costs from a job to an overhead account?

    We had costs posted to a project that should have gone to an overhead GL account. How do I move them off the job and post in the correct GL?
  • Changing contract items

    I just noticed that when i set up the AIA contract items I accidently entered lump sums instead of putting the units and unit prices. I already approved the contract. I unapproved the contract items because I thought I would be able to add the units and…
  • Bill Credit for AR Retention

    We have a job that I need to do a bill credit to the retention. This isn't a write off. We elected not to bill the owner for the remaining outstanding retention. I searched and read that Sage doesn't offer the ability to do a bill credit to retention…
  • Why did the percent complete change on my invoice?

    Why did the percent complete change on my invoice in billing after I voided the original invoice and tried to create it again? An contract based invoice was generated in Billing and it was incorrect. I voided he invoice but when I went to generate a new…
  • AR Refund

    We have a customer that we received a deposit payment on a project 2 years ago. They have since shrunk the project and we cut them a check to refund them a majority of their monies. How do I adjust this in JC/AR/Cash management. My thoughts are we…
  • How to fix retainage after printing a partial check?

    When cutting a partial check for a commitment, it always messes with the retainange, leaving some of it in the Outstanding AP column and it should be in the retainage column. There are very few options to correct the retainage when cutting the check.…
  • Can I make adjusting entries after closing the period?

    I need to close December to start working on January, but our tax dept is going to have adjusting entries that I will need to post in December.