• SO invoice entry creating random backorders

    Our invoice clerk report 3 times that she had back orders on invoice she had entered last week. We don't do backorders in our business so this is very unusual. The Backorder column is not on the SO Invoice Data Entry form. The system seems to grab the…
  • Definition of an ACTIVE warehouse?

    Trying to delete a warehouse for a client in inventory management and getting the message that you can't delete an active warehouse All transactions have been purged from inventory management (confirmed it by doing a crystal report). I see nothing…
  • knowledge article 534330

    I'm trying to track down the "record is missing from [...] SY_Workstation.M4t" issue in Sage 100 and the articles I've found reference knowledge article 534330. But the link is broken and I can't find this anywhere on the site. Can someone point me…
  • The line numbers are out of sequence on the SO picking list.

    The line numbers are out of sequence on the SO picking list. For example, the first item listed list line 18, the next line 1, then line 19, then line 2, 20, 3, 4. Need some guidance on how to correct...........Thanks
  • Item visible with quantity under Item Inquiry, but under adjustments its not there so i can't adjust it down. how do i fix this issue?

    Sorry if this is the wrong place to post this. the whole static top section of this site doesn't allow me to scroll all the way down under the +New Button. Anyway Im having trouble adjusting an item to 0. This item shows under Item Inquiry but when i…
  • Inventory - Recalculation of Item History

    Sage 100 v 4.4 I ran the utility Recalculate Item History and now the inventory values are wrong. There are values where there is no inventory and some that are just completely wrong. Now the Inventory Module will not balance to the G/L and it's about…
  • Inventory

    We have a few items in Inventory where on the Quantity tab the on hand amount does not match the on hand amount on the history tab. I have done the following; Rebuild sort files for IM, recalculate item history, looked over the IM detailed transaction…
  • Invoice Drill Down missing from Inventory

    Sage 100 2013 We have found with certain items the drill down to sales invoice is missing from the quantity lines in Inventory Maintenance History. For 1 item, February has a quantity sold, but no icon - for April there is a quantity sold, and the icon…
  • Corrupted invoice / tax totals

    We have a new customer, Sage 100 Premium PU4, entering invoices manually in SO Invoice Data Entry with an issue I've never seen before. In a copy of the company, with one of their copied batches, I can see: Change a price of a line item and the taxable…
  • Sales Orders with Zero balance and bad Sales Tax information

    I have 2 clients and the only thing in common is that this is happening since the Year-end IRD. One is on Version 2013 and the other Version 2014. If they change a line on a Sales Order the totals go to zero and print zero. I have verified that if…
  • IM Trial Balance does not balance to GL

    The GL is higher than the trial balance, and varies over the next several months, and in December 2015. We saw entries in the transaction tab of Inventory item maintenance for Dec 2015. There are probably other entries which had GL dates that were different…
  • Sales Order Module Error?

    Has anyone ever had this error come up: "Module I/T is not on file."