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Hi Installing a patch in the updates function on the administration menu you might get an error saying it cant retrieve the X3 Folder version when you are in Single user Mode. This error happens when you press test Patch but also in the Apply patch…

Yesterday I was adding a new employee and adding a vendor invoice. Each time I went to post the transaction, i got the message "Duplicate Entry. You have entered a value that has been assigned to another record. You cannot have two records with the same…

Hello, When trying to delete the last line on any document that involves stock (Misc. Receipts, deliveries, intersites, etc), and error occurs, stating that the document already exists (see here for a misc. receipt example). Please note that no matter…

I get a message. you cannot open this company. it was created in a newer version or is incompatible with your sage 50 solution. what dose that mean?

After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…

Hello Community; Sage is kicking us out of our network all the time and, we have to shut every single computer to be able to log in again. I have wrote to customer service and, they throw me an article about fire walls.. please help if anybody had this…

Hi all, We're developing a COM-aware .Net assembly that is used in a legacy VB6 app and keep getting the above message when opening a connection via SDKInstanceManager.Instance.OpenDatabase. When we call our method from inside another .Net assembly…

Hi, We have been recently receiving the following error below and it's almost all are Web Service calls to fail, can't figure out what is causing the issue, any help would be appreciated. {"code":"SAGE_X3_ERROR_MESSAGE","defaultMessage":"X3 Error…

Hi there, I recently purchased Sage 50 Pro CAN care 2023. The download went fine and it accepted the serial number provided upon purchase. However, when I enter the activation code given on my customer portal account it won't accept it. An error message…

I enter the cost that comes up when I build the items. When I enter that same cost for the Assembled item, I am getting an error that the costs don't match. I am assuming this has something to do with the average costs? How do I tell what the correct…

Hello Everyone, I upgraded Sage 50 CA Premium 2018 from Sage 50 premium 2016 in 2018. The software was working fine till now. My computer broke in Feb and I bought a new one. I installed the version 2018 and restore it from the backup. It was working…

Ever since updating to Sage 2023.1 I'm getting the following warning in our server logs that runs connection manager. RSA public key file not found: D:\Admin\WinSim80\xxx\xxx Inc.SAJ\\public_key.pem. Some authentication plugins will not work.For more…

The last two weekends in a row SAGE won't let me log on to our program. I get a message coming up that says "the company cannot be opened. It appears that services related to Remote Data Access or login are not operating as expected. Unfortunately one…

Hello. I try to use a Web service connected to Sage X3, using the method "modify" of CAdxResultXml object. It works fine if the modify process success. But if the method fails (es an article blocked from another user) the resultXml property is null…

I have two clients accounts that I want to close out in Timeslips as their cases are now closed with the firm. Each time I attempt to close the client, I get a notice stating the following: (I whited out the balances for privacy issues) There is 1…

Hello Group, I'm hoping for some help or insight into an issue we've encountered using Datalinx & Sage Purchase Receipt Function. This is what we're trying to do: We are trying to use the purchase receipt function in Datalinx and receive an error…

Every once in a while my BusinessWorks 2013 will throw an error that states: Failure of DFRead or Write Function Status 3006 on ICTransaction Unknown error No matter what we do it remains on the screen even after BusinessWorks is closed. Restarting the…

I've taken over as the IT for a small organization. They have Sage 300 setup and running on a client server setup. I'm attempting to setup a new computer as a workstation and have been following the instructions. I've gone to the shared folder where…

I am trying to adjust a receipt that I made on July 31, 2022. I get a message saying "The transaction cannot be adjusted because the transaction date occurred before the previous fiscal year." Our fiscal year end is June 30th. I KNOW I did not create…

Hello all, I'm attempting to correct a prior deposit to move it from an open credit to a lease deposit. The original receipt was voided and I created a charge for the lease deposit. When I attempt to receipt the payment against the lease deposit charge…

A/P-A/R accounting>Payments>Payment/Receipt(GESPAY)> SCAS Supplier Cash Payments> For Advance payment entry, every time a user tries to create the entry faces the following error. need urgent help. X3 Application error: Open item being matched.. …

I am trying to open one of our client's Sage 50 files, and I keep getting the error message: Cannot open company file ... ... Either another user has opened the company in single-user mode or another program is using the data. Please try again later…

I'm getting this error "Error 6: Non-existent variable BOX", but I can't access GSAISIE so I don't know what variable BOX does. Has anyone had this error and managed to solve it?

Have two users currently using system. 1) admin-me and 2) parts-coworker. I am the main computer in which I would need to be logged in before then can use. They have been getting booted out but shows still active. Other day is showed I was logged…

Our Customer Service team started receiving this error when posting some invoices: "CI2200860 ZSIHI : Unbalanced Distribution 4 (ZSIHI Line 410)" and I'm not having any luck resolving it. I have run GTEST to check the posted amounts and they balance.…