Hello,
we applied Update 5 to Sage 18.4.1 and when we run the MA PFML report the filing ID and all records are empty. The forms were updated from Aatrix and the form date comes up as 9/2020, I need help on why the report is not populating when we haven…
Just went to do our 941 and we did not make a final tax payment for the quarter to account for COVID payments. My fractions of cents is over $700 - why? The final overpayment on the form is correct because we are still owed money, but I get an error message…
I have a client that is using the Certified Payroll Reporting in new payroll - 2.20.1. When they get to the report in Aatrix, there is no employee information or Job Information. Also, it looks like you can get to previously filed reports, but there is…
Does anyone know when the 2020 941 form will be available? When I select the 2020 form in Aatrix it generates as the 2019 form and says I'm unable to e-file.
Hello,
We are in the process of completing our T4s however we have encountered an issue. Our Company has multiple RP account numbers that we remit paymenrs under. However when we go through Aatrix, the account number is prepopulated. Where do you…
This time of year it seems there is an update for the Aatrix tax module daily. For each new update, the end user is prompted for admin credentials, which they do not have. They will then experience downtime until a member of our IT department is available…
The new update has caused a problem with the Bonus Pay ID. The bonus pay ID amount is not pulling into Wages, Tips and Other Compensation in Aatrix. This has never been a problem prior to the latest upgrade. My office was informed we can no longer use…
Running Sage CRE 300 Version: 18.2.2 (18.2.2) on Windows 2008 R2 server I upgraded Aatrix forms today (Nov 28 2019) in Payroll after an update prompt. Now going into "eFile and Reporting" it crashes with the following message:
AatrixForms has stopped…
We are getting an error message when trying to produce our 3rd quarter 941 report: "attempted to divide by zero." We've narrowed down which employee it is, but can't figure out why we're getting this error. Anyone experienced this?
A user received a virus warning from the following file: C:\Program Files (x86)\Aatrix Software\Aatrix Forms\STO\ZZZUPDATER.EXE
ZUpdater.exe is a known virus name, If this is a legitimate file, it's not responsible to have it named similar to a known…
I have states passing to Aatrix that we don't have have set up on any employee. How do I remove a state from my data file so that I can delete it in the Aatrix company setup?
I was told that I wouldn't be able to process 1099's through Aatrix, since I am using the 2015 version. Specifically, we are on 5.20.3.0.
1. Is this correct?
2. Any suggestions as to how to process 1099's?
3. We will have three (3) vendors who…
In the past I can remember an article on permissions that could be set to allow users to update Aatrix without admin involvement. Anymore, I cannot find the article. I had the file paths documented and tried setting these permissions, but since moving…
When we go to US Payroll->Payroll Government Reporting->W-2 Tax Filing and click on the History button, there is no history. We have definitely filed for several years and have been able to see the history in the passed. We just upgraded to Sage 300 2017…
Is your Aatrix tax forms update not completing or presenting an error?
The Aatrix automatic updates this year-end may take longer to complete, please allow time for them to finish. For 2017 year end (W2, 1099 & 1095 (ACA)) filings, Aatrix now requires…
I am looking for instructions on processing address changes to the W-2's. My client is using Aatrix so I though it would be in the eFiling and Reporting guide, but I didn't see it. Does anyone have a link to how to process, additional charges, etc?
…
Our W-3 won't print out on the preprinted form. It prints the entire form in black ink. We've hit reprint, start over, correct and tried selecting "preprinted" as our paper source but it happens every time. Can someone please help?!?!
As of 2016 tax filing year, we are no longer updating the standard 1099 forms printed from AP>Reports>1099 Reports>1099 Forms menu task.
Sage will be providing 1099 Stand Alone updates for these versions by mid-December:
2013
2014
2016
The compatibility…
Can anyone tell me how to do the required electronic submission of state W2's and G-1003 report thru Sage 300?
We just upgraded and on our previous version I was able to run the W2's to diskette which I then uploaded to the state of Ga tax center. The…
When processing forms in PAYROLL [5-4-1, 5-4-2, 5-3-9]
Opened 5-4-1 Federal Forms
Received Error: "did not recognize form type: ACA Affordable Care Act"
Aatrix window loads but NO FORMS ARE VISIBLE FOR SELECTION
-ran forms update, forms updated…
I can't get Sage to pass data to the Aatrix software. In Ohio I have city local and school district taxes. In the Current Earnings report I have
Local, School, and Local 2 I want those to link to Ohio Rita Local, Ohio School District, and Ohio City…
