• Billing Email Issue for Sage Timeslips Premium Elite 2023

    I receive an error message when I try to Email a bill to clients. I have all boxes checked and then I tell it to email to clients, I make sure the client's name is checked & email is correct. I then receive a message that says "Sending emails was completed…
  • Posting Payments

    When I open the window to post a payment on customer account, my system automatically populates the payment amount as the total amount outstanding. Is there a way to shut this off; I have occasionally missed this and posted more to the account than actually…
  • Bill Layout -

    Can I create a summary of hours by employee, then further break that employee's time by task hours? I can only find summary by task/reference and summary by employee. For Example: John Doe PE Document Review 5.0 hrs $500 Project Management…
  • List slips by reference on a bill

    Is it possible to list slips by reference on a bill? The reference would be a sub-header and slips would be listed below.
  • Removing/reversing old Funds entry applied to wrong client

    Doing a deep cleanup on a client and we are down to the last few transactions. I have a few where an old employee applied a funds payment to a wrong client and never reversed it (but they did apply it to the correct client as well). We have the documentation…
  • Applying payments to future LEDES invoices

    Hi! I have a couple clients who have overpaid, and I want to apply the overpayment to future invoices. Is it possible to do this with LEDES invoices? It's simple enough with paper/PDF bills, but I can't find any option to, I guess, partially deduct…
  • Invoice Pending Approval

    Hello! We have recently upgraded to Timeslips Premium and since the update I am having trouble approving prior invoices. I went into Accounts Receivable and then into enter a payment. The invoice that I need to pay says NOTE: Invoice G:21035 is pending…
  • 'missing' payments on the invoices

    Hi - for some unidentified reason, an amount paid, for some reason didn't automatically show up on the bill. I was able to add it in the revision process, but it still defaults to 'ignoring' the payment otherwise. Any ideas? It was all applied in the…
  • HTML Button in Bill Layout

    Is there a way to insert a HTML button in a bill layout. I'm trying to insert a Payment button, but it just converts to a link. Same thing happens when I try to insert it into the email that is generated by Timeslips to deliver the electronic bill.…
  • Printing Invoices

    I am running Sage Timeslips 2019, when I am running bills, I click on Prepare Billing - Generate bills - i go through and select ALL of the boxes one by one (havent found a select all) then once i print all invoices some of them have the amount column…
  • why is my history bill for the court not matching the time and expense list in timeslips

    So, on the history bill it says, For professional services rendered hours 333.66 Time and Expense slip list says Billable 264.37 Unbillable 103.18 To top that off - the fees for the Billable in Time and Expense slip for 264 hours is MORE than…
  • Bill layout - changing margins

    I recently upgraded to the current version of Timeslips and want to adjust the margins on the bill layout. When I go to Layout Options, Page Orientation and try to change the margins (so that they're wider), I get an error message "Timeslips could not…
  • Slips not being checked include

    I must have changed a setting somewhere and I am going crazy. When I enter a slip in TS 2016 for any client, the slip in no longer automatically included. I am having to manually click the include button. HELP Please
  • Advance billing

    Hi all, Can you please suggest a way to deal with advance billing? We are using billing control excel sheets to track down the advance billing, but I would like to find a way to do this automatic in Timeslips and to be able to get the overall…
  • Adding the totals for each timekeeper to the format of invoices.

    We had this on our previous Timeslips program. It was at the bottom of each invoice. Then when we updated our Timeslips program, we have not been able to figure out how to add this feature. Can someone give me instructions on how to add this? Thank you…
  • Timeslips 2016 Bill Preview

    When I generate bills and view them in "display" the entire bill does not show up....i.e. the number of hours, the hourly rate, and the charge on the far right of the bill. It prints correctly, but doesn't show on the screen. This has just started happening…
  • Consolidated Bills

    On the invoice view once consolidated to be on one invoice, the project names aren't showing up on the actual invoices when I consolidate them. I only see the master client on every page and there isn't a way to differentiate the different clients/projects…
  • How do I reprint very old bills that were created in Timeslips Deluxe?

    I am currently working with Timeslips 2017 for a single user within Windows 10 Pro and I also have Adobe Acrobat XI Pro. I have been trying to view and to print out old bills now that were created when I was using Timeslips 2008, 2010, 2013, and 2015…
  • Consecutive invoices do not reflect the same figures on the amount due of the previous bill and the beginning balance on the next bill.

    I have 3 clients that are showing credit balances on the A/R report. The client's statement and A/R listing show the correct balance; however, the ending balance due on the previous invoice shows one amount, but the previous balance on the next bill reflects…
  • Timeslips 2019 - Flat rate charge and hourly charge

    I am attempting to bill a client a flat fee for one entry of the drafting of a document. I input the entry as a flat rate task of $2,500. I then entered all of the hourly rates on the invoice, which showed up fine and shows all of the time spent on those…
  • No Charge Slips - Use or Not?

    I am using Version 2007. If I included a slip as a No Charge how does that affect my billing reports? Is the time included in billable hours? I want to show the work done but not have included in billable hours as it is really not billable if it is no…
  • Posted Check showing on Invoice but not "Previous Balance"

    If a client has new charges, plus they had a previous invoice which they paid, when invoices are printed, the check is showing up on the invoice but it does not say "Previous Balance" so it's very confusing for the client because they think the check…
  • Undoing a payment

    I entered a payment last month, and it reflected on the April 2 bill. What would happen if I reversed it this month and entered just a portion of it this month? I'm trying to take some of those funds and credit another client.
  • Timeslips 2015 - Master Client Usage

    I have several existing clients that I want to set up beneath a new master client. My concern is that when I set them under the new master client using a consolidated billing layout, that my billing history on the existing clients will be erased.…
  • TimeSlips 2014 LAW_FIRM_ID field

    Where in TimeSlips 2014 do I change the field that populates field 20 LAW_FIRM_ID in the LEDES1998B file? It is being populated incorrectly, and I cannot find the origin of this incorrect data.