• EIBNativeException 335544344

    I received the above Error Class and error code when i try and open the TSReg.fdb file on the server. Somehow there is a firewall or something preventing the data base from opening. I am running timeslips 2017. Any suggestions on how to cure this. Port…
  • Restore Reports from One Database to Another

    A user deleted two reports by accident. I created a new database named 'Restore' and restored the current database to it. I then went in and printed out the reports that the user needed (deleted). How can I import the two deleted reports from the restore…
  • Template for importing clients & client projects

    I am curious to know the best practice for importing clients and their corresponding matters/projects. I've looked for an excel template so I can see every option for importing information and the correct value for input (ex: yes/no vs true/false). Once…
  • Backup/Restore

    Hello, Can Timeslips Starter or Standard import/restore a backup from Timeslips 2014? Thank you, Derek
  • Timeslip 2019 is not clearing Licenses

    Greeting I am an IT Admin for a client who is using Timeslip as a daily basis. He only have 2 users. The timeslip version they are using is 2019. I am trying to clear 2 lincenses from the pc and/or server and having this issue that is not clearing the…
  • Sage Backup

    Trying to do a backup, but keep getting error message that there's not enough space, however there is plenty of space available (over 30gb). The backup just over a week ago was successful and, if anything, we've freed up a great deal more space since…
  • Sage Timeslips System Error

    I received an error "Sage Timeslips has encountered an error" Address violation error. Area: System Error. Code: 2. Class: tSystemExceptionC (EAccessViloation) Access violation at address 0065DFE5 in module "Timeslip.exe. Write of address 00000030 Version…
  • Changing open timekeepers to inactive - locked into changing for over 48 hours

    Changed open timekeepers to inactive and it has been in the changing classification for over 48 hours - I am leaving it open, but there is no way of telling how long this is going to take - Can I cancel? If I do does everything just revert back?
  • Sage Timeslips 2018 - Connection rejected by remote interface EIBNativeException 335544421

    I'm having an issue with Timeslips 2018. The Firebird server is installed on the same desktop as Timeslips 2018. Typical scenario where "it was working fine yesterday". Error happens when opening a database. I select my "MAIN.FDB" database and the error…
  • locked out of program with error

    ------------------------------------------------------------ Sage Timeslips has encountered an error Address violation error. This error is sometimes serious and the program may need to be exited. Often it indicates that some data is corrupt in memory…
  • Importing Client data

    I can not figure out how to import a batch of clients from a CSV file. I have about 150 clients to import. Is there a report to print envelopes based on an invoice date?
  • New Client Not Listed

    I tried to add a new client & I got a prompt that this client already exists so I changed the name slightly but neither the old name nor the new one shows up in the open, inactive or closed (or even templates) listings. Where did they go?
  • Timeslips 2020

    We currently have Timeslips 2020 and it's installed on my computer as the "SERVER". Opens and runs perfectly for me without any errors. I am the primary billing person so I use the full version. My boss' workstation has both options full version or Minitimeslips…
  • Timeslips won't allow me to Import CSV files

    Hi there, my colleagues and I have been attempting to Import Excel files converted to CSV files to our SAGE Timeslips Premium to then proceed to collect the data and bill our clients accordingly, a process we have been doing for years. However, as of…
  • Is the entire company of Sage TS down???

    I am very serious when I post this message. Pegg the online chat "cannot connect" and that's been hours, I cannot login to send a message via Sage.com/resources. I cannot change my password and I can't log in as a guest. I'm getting error message after…
  • Data Verification

    My question to everyone is, do you run Data Verification on a regular basis (monthly, quarterly) and do you allow it to correct all errors found, including in Accounts Receivable? I ran the Data Verification today and it said there were many accounts…
  • Issues with Import

    I'm having issues with importing time. I am able to complete the import and the summary shows that the right amount of entries were imported. When I go to view the time, the entries are added to the wrong clients. Some of the clients that the time gets…
  • Cannot create new clients in Timeslips; Firebird database has encountered an error (335544665)

    Does anyone know why I cannot create a new client? When I try to save it, i get this message... I am connecting to my office computer remotely but have never received this error.
  • Converting Data from Timeslips 2011

    I'm trying to get Timeslips to convert the data from my 2011 version. When I get to the conversion, this is the error message I get: Initializing... Converting Database from 2015 to 2017 Database: C:\(Main.db directory) Started : (date) Converting…
  • Open Databases

    When I click on file open my Timeslips databases are not listed in the list. The list is blank. How do I get the databases to be listed when I click on file open?
  • can you make a copy of all Timeslips data for backup?

    I have Timeslips 2020 and have not yet moved to the subscription model. In the subscription model, is there a way to copy out all data for backup, for security and so you have a copy of your data available outside of the application for safety and your…
  • Reinstall of Timeslips 2010

    I had to uninstall and then reinstall Timeslips 10 by the CD due to an error message that some data may be corrupted. This is the first issue I had since 2010. Now after a successful reinstall, although I never started to do the billing after the reinstall…
  • Back up and transfer

    Hello, Our firm has our timeslips networked and one station restored a back up but forgot to switch it back and entered in new slips. Now both databases are not matching. There are 181 slips that need to be on the current database. Is there a simplified…
  • Payments "disappearing"

    The following was reported by a law firm using Timeslips Premium 2020 1. Firm receives payment (eg for June Invoice #123 for $500), applies same against open invoice #123, prints and finalizes bill for July #124. The finalized bill for July has a new…
  • Not importing all slips, Record Failed, Nickname 2 already in use

    I have a couple of issues with importing: I have imported all the purged slips from my backups for the fiscal year (5/1 thru 4/30) into a separate archive database, so that we can run certain reports based on those slips. Most of the backups imported…