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RLamar

Task Bill Status Default not working on Slip

Posted By

I just upgraded to Timeslips 2017 from 2013 and a task with a Bill Status default of No Charge is showing as a Billable charge on the slip. We did not have this problem with TS 2013. The Clients' rates are set up to default to Staff Rate level when no rules apply but shouldn't the Bill Status default in the task apply to the slip? Am I missing some setting or something else I should change or do differently?

  • 0

    Be sure you are on the latest update of Timeslips 2017.  Check it by going to Help, About Sage Timeslips 2017... and the version number shown should be 25.5.12.389. 

    If that is not it, update using the service release found here: https://support.na.sage.com/selfservice/viewdocument.do?externalId=85602

    That should resolve it provided there isn't some other mitigating factor such as importing of the slips.

  • 0 in reply to RogerS

    I have the latest update. There must be some other mitigating factor. I am not importing slips, however.

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