• Install Latest Version - Build 30.0.5.96)

    We have Timeslips installed on our Windows Server and are looking to upgrade from build 30.0.3.71 to 30.0.5.96. The server is configured with a C:\ and D:\ partition and five workstations in a domain. My question, where do I run the installer from or…
  • Sage Timeslip does not recognized printer

    Hi One of the computer in the office have a Brother printer default and is working great. But, when I open timeslips and click Printer Setup does not detect it. I have done everything I can yet have that issue with Timeslip 2019. Does anyone know what…
  • Deposit Slip Number

    We enter our operating and escrow deposits into timeslips premium. My boss would like the deposit slip number to revert back to 1 at the beginning of the year. I sent to setup - bank accounts and was able to change the number back to #1. But when I created…
  • ecenter down?

    Is eCenter down? I tried to get to the website and got the message below. It says it is a host error. Connection timed out Error code 522 Visit cloudflare.com for more information. 2023-12-13 19:10:45 UTC
  • Reports

    Is there a way to find a report for invoices numbers that have been cancelled and redone? Apparently, someone sent out invoices and then did a rebill on several where they got new invoice numbers and these invoice numbers are no longer available. However…
  • Slip Entry very slow in Premium

    When we try to enter a slip there is severe latency opening and entering a slip between each field? Any suggestions? We are running 4 users on a network and a relatively new small database. We have contacted support on the issue and there has not been…
  • intuitive client selection

    I'm running the newest version of Timeslips. I can't figure out why when I tab to the client field when entering a timeslip it isn't intuitive all the time. If I enter a client and it's the wrong one it no longer indexes like it once did. Anybody else…
  • Timeslips 2020

    We currently have Timeslips 2020 and it's installed on my computer as the "SERVER". Opens and runs perfectly for me without any errors. I am the primary billing person so I use the full version. My boss' workstation has both options full version or Minitimeslips…
  • Timeslips won't allow me to Import CSV files

    Hi there, my colleagues and I have been attempting to Import Excel files converted to CSV files to our SAGE Timeslips Premium to then proceed to collect the data and bill our clients accordingly, a process we have been doing for years. However, as of…
  • Undo a Trust Transfer Entry in Timeslips

    Hello, I entered a payment to the client's account; there was an overpayment which will all be applied to next month's invoice (and none available for trust). However, I also clicked on the Transfer money button, which i shouldn't have. So now the A…
  • List slips by reference on a bill

    Is it possible to list slips by reference on a bill? The reference would be a sub-header and slips would be listed below.
  • Sage Timeslips 2019 - Server Utilization shows 100% all the time

    Hello Team, I am working on one TimeSlips server performance issue as below. We have one Sage Timeslips server at our customer premises and on that server, we are running Sage Timeslips 2019 application. From last few days we seen the server CPU…
  • Slip Timer won't turn off

    I have a slips timer that duplicated itself - and now they both won't turn off. I have tried to stop all timers under slips and it says there are non active. The runaway timers are saying that someone else turned the timer on and I can't turn it off.…
  • Open Databases

    When I click on file open my Timeslips databases are not listed in the list. The list is blank. How do I get the databases to be listed when I click on file open?
  • Timeslips NOT COMPATIBLE with Office 365

    This is a known issue and needs to be fixed. Office 2013 is no longer supported by Microsoft thus REQUIRING users to upgrade to Office 365. We upgraded only to realize that Timeslips needs a 32 bit Outlook in order to function. So we uninstalled/reinstalled…
  • ERROR MESSAGE

    My program has me currently locked out, and this error message keeps popping up. Does anyone know how to override the error message, or what I can do to take the lock off the program. Error message reads as follows: Area: Database Code: 4 Address…
  • Renewal Costs and Options

    What are the options and costs to renew licensing? We're up for renewal and we don't need as many nor do we need three support incidents. The sales agent is doing everything possible to avoid answering questions. We have 8 licenses and the renewal is…
  • How do I enter the client's retainer and then generate an invoice/bill that shows the work that was done and how much of the client's retainer is remaining?

    So my attorney charges her clients a retainer fee based on the type of case she is handling (so each client can have a completely difference retainer amount), and on top of that, she is billing AGAINST the retainer. We were generating bills in Word format…
  • Timeslips 2020 kicking users out after data migration

    Hello, We recently migrated our timeslips 2020 data to a new hard drive. However, after doing so users report that they are getting errors and having to constantly restart the program for it to work. What would be causing this? Regards, …
  • Applying payments to future LEDES invoices

    Hi! I have a couple clients who have overpaid, and I want to apply the overpayment to future invoices. Is it possible to do this with LEDES invoices? It's simple enough with paper/PDF bills, but I can't find any option to, I guess, partially deduct…
  • Creating a 2nd Database

    Users are connecting to the database they've always used without any errors. Several users are from different firms and have asked if they can have a new database that they access for their separate clients. Is it possible to create a second database…
  • TS2015 Pre-Bill Worksheet

    When I run a pre-bill worksheet, I see that the time comes out in military time and used to come out in regular time. How can i change that back?
  • Slip Error...

    I have a slip that has randomly shown up on a client matter. Picture below. I did not enter this slip and when I highlight it the date, etc are not the same as in the slip list. Also the program will not let me delete the slip. Any ideas? I have tried…
  • Does anyone have the Sage TimeSlips 2019 .exe installation download file?

    Does anyone have the Sage TimeSlips 2019 .exe installation download file? I had Sage Timeslips 2019 installed on my old computer, but for some reason did not have the installation file (.exe). N ow I need to reinstall on the same PC, but my PC has been…
  • Hold icon for client list

    Hello, Years ago I added the Hold icon for the client list.- so I can put a case on hold by selecting the case on the client list then clicking the icon. I don't remember if it was located on the task bar or on the client list nevertheless, I can't seem…