• EIBNativeException 335544344

    I received the above Error Class and error code when i try and open the TSReg.fdb file on the server. Somehow there is a firewall or something preventing the data base from opening. I am running timeslips 2017. Any suggestions on how to cure this. Port…
  • Changing open timekeepers to inactive - locked into changing for over 48 hours

    Changed open timekeepers to inactive and it has been in the changing classification for over 48 hours - I am leaving it open, but there is no way of telling how long this is going to take - Can I cancel? If I do does everything just revert back?
  • Data Verification

    My question to everyone is, do you run Data Verification on a regular basis (monthly, quarterly) and do you allow it to correct all errors found, including in Accounts Receivable? I ran the Data Verification today and it said there were many accounts…
  • Creating a 2nd Database

    Users are connecting to the database they've always used without any errors. Several users are from different firms and have asked if they can have a new database that they access for their separate clients. Is it possible to create a second database…
  • How to stop change classification of tasks from inactive to open

    I started a change classification of tasks from inactive to open 48 hours ago and it is still running. Is there a way to cancel this without causing damage to Timeslips data?
  • Does Purging a Matter Remove it Completely from the Database?

    When I set a client/matter as Closed and then use the Purge tool, it certainly seems like the client/matter is gone, but is it still in the database, just marked as something else. OR does it get completely removed from the database? Thanks
  • Is it possible to clear all contacts of Ignore in Linked Data?

    The Title says it all. We have 10k+ contacts that we are syncing to Outlook. A user accidentally pressed the ignore all button when resyncing multiple times. Looks like about 5k contacts are set to ignore all. Is there a way I can select all contacts…
  • Master Client Data

    We just upgrade to TS 2020 and now when creating a new project from a Master client, the address information and other pages do not populate from the master client data to the new project. It worked fine in our older version so something must have happened…
  • Transferring from TSRemote to Timeslip 2011

    Have been using TS for many years. Recently upgraded main computer where TS2011 is installed. The remote TS computers cannot send slips to main TS unless main TS is closed. TSRemote asks for location of TS install but it does not recognize indicating…
  • QB Clients Can't be added to TS with linking portal

    I am trying to add a client to Timeslips that was an inactive client in Quickbooks. Previously, I could make the client active in QB and then add them from Unassigned QB customers to TS by adding them in the linked TS Clients and QB customers portal.…
  • Error Message - "Older version of the Time Capture database..."

    Hello. I have recently upgraded to TimeSlips 2019 (build 27.0.2.234). Occasionally when I log in I get this message: "You have an older versions of the Time Capture database available. Would you like to convert them now?" with a Yes/No box option. …
  • Using 2019 TS database from Google Drive

    We have two licenses for an install on two of our Win10 office PCs - these are brand new installs after recently ceasing use of a main server. We now use Google File Stream to access all of our client files from G-Suite, which basically maps (or shortcuts…
  • Timeslips 2015 two connections from same system

    Hey Folks, New to timeslips support and help, so i am reaching out to see if someone might be able to help out. I migrated a system from a dying hard drive to a solid state drive and now i can only have one system connect to the timeslips DB. I…
  • Why is my list of network databases blank?

    As (I hope) you can see from the accompanying screenshot, when I try to exchange data from my local installation of Timeslips Premium to the main database on the server, the list of server databases is blank. Nevertheless, there are exactly three entries…
  • Timeslips Outlook Link not under Setup

    Timeslips consultant just installed Timeslips 2019 for me three days ago. I just realized today there is no "Timeslips Outlook Link" under Setup. (Note, I unchecked then re-checked the box for Outlook link under Features Enabled, Other, Special). I tried…
  • Ecenter client slip default

    FormerMember
    FormerMember
    We have Timeslips 2017. We enter our time in Timeslips ecenter and transfer to Timeslips daily. We have clients that we have indicated that slips should default to no charge. However, when we enter time for those clients in ecenter, the slip does not…
  • Sage Timeslips link to Global Contact Folder?

    Hi Everyone, i am setting Sage Timeslips Outlook Link. I create Contact folder and share it on public folder and grant permission for 2 users can access. But when i set up link and it always alert "Contact is not Global Contact Folder" and just only…
  • Sage Timeslips cannot synchronize with Outlook 2016

    Hello! We are a small law office in Vietnam. We are using Timeslips 2017 in a Windows 10 64 bit and Outlook 2016 64 bit environment. Our problem is we cannot connect Sage Timeslips with contact folder of Outlook so that we cannot use the Outlook Link…
  • Outlook Calendar Integration

    Hello! Does Sage Timeslips have Outlook Calendar Integration or is Google the only calendar that can be synced to Sage Timeslips?
  • Time entered not saving when timeslips is open on two computers

    We are using Timeslips 2016. I have windows 10, the other paralegal has Windows 8.1 and the database is on a third computer with Windows 10 I was working on generating a bill at the same time as the other paralegal was entering slips, and half of the…
  • Purge Error - Cannot Delete Task Code

    I have tried to purge a large batch of closed cases several times now. Each time I receive the error "You cannot delete task code L110 (record #57) because it is assigned to 43016 slips" I have checked Timeslips & code L110 is still an open task code…
  • Database verification "look for errors"

    I had posted earlier today about a problem with opening up separate files in Timeslips 2012 - one for husband and one for wife with both having the same hourly timekeeper rate of $137.50. I was unable to reply to the comment from the Timeslips rep (Hi…
  • Error message when exchanging new Amicus files with Timeslips

    I have been using the Amicus and Timeslips link for years and suddenly I cannot exchange new files. I am able to post time in existing files but every time I create a new file in either Amicus or Timeslips I get an error message that the file could not…
  • Timeslips 2011 - I/O Error 103

    I am having an issue with one TS Remote station. After installing the main Timeslips 2011 on a new computer, one of the TSRemote stations (from a total of 5) when using the Send Slips to another database comes up with File I/O Error 103. Cannot find what…
  • Slips wont show on the main database after exchange from the other user database

    After Exchange to another user database to our main database server timeslips said it was successful but when checking slips the new slips are not showing for that user. I have tried to archive and purge but the slips still wont show up. I checked the…