Client Funds Payment

Something weird happened.  I applied a payment from client funds toward an invoice, but it does not appear in the Report - A/R With Running Balances.

#2501           PAYF        B     Client X                                    (1665.00)

04/21/2016  G: 10695           Client Trust Account

                    Thank you.    Payment Received

__________________________________

The payment was deducted from Funds but does not appear that it was applied to Invoice 10695 as reflected above.

Confused and do not know how to correct this error.

Please advise how I can correct this.

Thank you very much.  

  • 0
    That would depend on where you are not seeing it.

    Does it appear in the A/R Transaction list for the client as a PAY type transaction?

    Are you not seeing it on the bill specifically? If not, are A/R transactions displayed on the bill layout assigned to this client?
  • 0 in reply to RogerS
    It is not appearing on the A/R with Running Balances Report for the client.
    It is, although, appearing and being deducted from the Client's Funds Transaction Listing.

    It is not appearing on the bill. Yes, A/R transactions are displayed on the bill layout for this Client.

    Is there any way to reverse the payment from Client Funds and re-apply it?

    Confused. Do not know how to proceed to correct this.

    Thank you very much.