Looks like your pre-defined report template is corrupted. Go to your server and in the timeslips\report templates folder rename the pre-defined.rpt file. Also do this on the workstations. Then open Timeslips and see if it recreates. Otherwise, do a clean install on a computer somewhere stand alone and copy over the file. If you let me know what version you are running I might be able to send you the file.

Thanks Caren for the prompt response and input. I'll give that a try. We're running TS 2014

If you need to file, please email me privately and I will send it to you.

Email sent, thank you!

I actually experienced this at a client yesterday and discovered that the config file was the wrong one. If you open Timeslips and click HELP ... ABOUT TIMESLIPS it will show where the installation folder is. Make sure that is the main Timeslips folder on your server. If it is not correct, each user must use Station Administrator to change the location for their computer. It sounds like the configuration file has been moved, or is not in the same folder as the folder for report templates.

Hi Ryan, as you and I have discussed before it seems as though the pre-defined.rpt file is corrupted. Hopefully Caren's version of that file resolves for you. Your users can always print detail a slip listing report to PDF just the way Kim and Cheryl might print accounting reports. Hope this helps.

Allen:

While you are absolutely right that he could print the slip listing to PDF, you would need to set PDF as the default printer for the Slip Listing report for it to work right from the Slip List view. If you look at his screen capture above, they are using the button on the right hand button bar to invoke the report, which does not give you the chance to see the report details/choose a printer. It just executes the report all in one shot. So, if the default printer is not PDF, then they won't see the option/be able to choose PDF.

A lot of users think that that button is different from the other reports and it really isn't, but it does skip the report details view and just run.

Hope this helps.

Nancy Duhon, Esq.
Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney
Duhon Technology Solutions, LLC
a member of Certified Resources Network, LLC
[email protected]
404-325-9779
Providing personalized local and remote online support for Amicus Attorney andTimeslips users for over 21 years. Available for private consultations, including older/unsupported versions.

I replaced the "Pre-Defined.rpt" file that Caren graciously sent to me and it appears to be working as normal. Thanks again!

Glad this worked for you Ryan and thanks for the assist Caren!

Well, unfortunately, it looks like users are still not able to specifically print sliplists. Do you think the .rpt file needs to be replaced locally as well as on the server?