Check in Internet explorer and see what you default email client is set as there. I know it sounds flaky, but I have seen it happen.

Alternatively, if you have multiple email profiles you might need Outlook open before you start.

If you do not wish to link your Sage Timeslips to your Outlook (and most folks don't), you can disable the link feature under Settings | Features Enabled | Outlook link.

That will keep the message from popping up every time to open Sage Timeslips.

If you later decide you want to use the feature, you can turn it back on.

Hope this helps.  

Nancy Duhon, Esq.

Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney

Duhon Technology Solutions, LLC

a member of Certified Resources Network, LLC

[email protected]

404-325-9779

Providing personalized local and remote online support for Amicus Attorney andTimeslips users for over 21 years. Available for private consultations, including older/unsupported versions.

Did you try with Outlook open? What version of Outlook 2013 - 64 bit, 32 bit, click-to-run?