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elanconsciousit

Daily Disconnect - TimeSlips 2015 - Cannot Access Directory (9219)

Posted By

I have one user on Windows 8.1 (other users on Windows 7 and Windows 8.1 are not having this issue).

After having TimeSlips open and not using for an hour or two, he tries to do something with TimeSlips and gets the above mentioned error. It happens about once a day for him usually in the afternoon at 4pm (probably because of his usage habits). 

I don't see any strange events in the Event Viewer around this time or the hours before. Any ideas on how to troubleshoot and what may be causing this?

- Elan

  • 0

    Check the network card settings and make sure they are not set to turn themselves off to "save power."

    www.duhon.biz/windows-network-card-power-conservation-settings

    Hope this helps.  

    If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

    Nancy Duhon, Esq.

    Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

    Duhon Technology Solutions, LLC

    a member of Certified Resources Network, LLC

    [email protected]

    404-325-9779

    Providing personalized local and remote online support for Timeslips users for over 21 years. Available for private consultations, including older/unsupported versions.

  • 0 in reply to Nancy Duhon

    Nancy,

    Thank you for the suggestion. All related items in Network Connections are unchecked.

    - Elan

  • 0 in reply to elanconsciousit

    Elan go to the properties of the network card and then power management and make sure Windows can't put the card to sleep.  Also, there is a default database timeout setting in Timeslips of one hour that can be adjusted in the Station Administrator tool in the Timeslips program group.  Options menu and then change timeout settings.  It is also possible there are lock files on this system.  Search this forum for those topics or document ID 14486 in the knowledge base should give guidance.

  • 0

    Try going to %temp% and deleting any Timeslips folder while not logged into the program.

    The %temp% should take you to an AppData\Local\Temp folder buried pretty deep.

    Hope this helps.  

    If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

    Nancy Duhon, Esq.

    Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

    Duhon Technology Solutions, LLC

    a member of Certified Resources Network, LLC

    [email protected]

    404-325-9779

    Providing personalized local and remote online support for Timeslips users for over 21 years. Available for private consultations, including older/unsupported versions.

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