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Stacker

Can no longer access mini view and getting a tBDETableExceptionC

SOLVED
Posted By

I deleted a timeslip (something I have done many times with no problem).

I have tried restoring several prior backups and also reinstalled Timeslips.

None of that helped.

Now I no longer get the mini view when I minimize and I get the following message:

------------------------------------------------------------


Sage Timeslips could not find the expected record. The record may have been deleted on another workstation.

If this error happens repeatedly, please close and restart Sage Timeslips.


Area: Table

Error Code: 3

Class: tBDETableExceptionC

Table: Slip (60)

Record: 30025


Version: 21.0.1.181

Date: 9/5/2014

Time: 9:29:50 AM


Exception tBDETableExceptionC in module Timeslip.exe at 00A9B44F.
Table: Slip
Record: 30025
BDE Code: 8710

------------------------------------------------------------

Any help would be appreciated.

Thanks!

  • 0

    Forgot to add: It is Timeslips 2013

  • 0

    Sounds like you have a data corruption issue in your slip table.  It will need to be repaired.

    Make a good backup.

    Then run File | Data Verification with ONLY the Look for Errors option checked.

    It may take a while, so just let it run.  After it finishes it will generate a report telling you if it found any trouble.

    Any further steps depend on what errors are reported.

    Hope this helps.  

    If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

    Nancy Duhon, Esq.

    Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

    Duhon Technology Solutions, LLC

    a member of Certified Resources Network, LLC

    [email protected]

    404-325-9779

    Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

  • 0 in reply to Nancy Duhon

    Thanks Nancy.  I ran the Data Verification and it reported zero errors.  Weird.

  • 0 in reply to Stacker
    verified answer

    Hmm, that is weird.

    Okay, if it says zero, try it again and check Rebuild Data Indices.  See if that fixes the problem.

    Hope this helps.  

    If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

    Nancy Duhon, Esq.

    Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

    Duhon Technology Solutions, LLC

    a member of Certified Resources Network, LLC

    [email protected]

    404-325-9779

    Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

  • 0 in reply to Nancy Duhon
    verified answer

    You could try going to setup - preferences - interface (or appearance) - restore all windows to default.

  • 0 in reply to Caren2
    verified answer

    Thanks Caren and Nancy!

    I actually had to do BOTH the reconstruction followed by the windows reset to get it to work again.

    I really appreciate the help!

  • 0 in reply to Stacker

    Same thing is happening in Timeslips 2016.  Everything is the same as above.  This time the reconstruction and reset are not working.

    Any suggestions?

    Thanks!

  • 0 in reply to Stacker

    Does database verification show any errors? There is something we can try to rebuild the slip table using outside tools. 

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