Copy of original post:

Thought I would post this for others who are consistently battling the speed issue at a client site.  Client was extremely disappointed with response time in 2014 after upgrading from 2012.  We tried all of the normal things (excluded Timeslips from anti-virus and firewall, restored all windows, etc.).  After speaking with Roger in support, he mentioned that the IT guy should look at any errors in SMB (Microsoft server message block).  Interestingly, when they installed Worldox they had to change a setting in the SMB protocol.  Rather than reverse that change, the client moved the program and data to their older 2008 server.  Performance was amazingly fast and the client is very happy with Timeslips 2014.  

Here is part of a description from the Microsoft website which makes sense:

Although its main purpose is file sharing, additional Microsoft SMB Protocol functionality includes the following:

Dialect negotiation

Determining other Microsoft SMB Protocol servers on the network, or network browsing

Printing over a network

File, directory, and share access authentication

File and record locking

File and directory change notification

Extended file attribute handling

Unicode support

Opportunistic locks

Perhaps this will help someone else one of these days!