TS windows not opening to last used?

SOLVED

Greetings everyone.

Long time lurker, first time poster. I have searched the forums, however unable to find a specific thread pertaining to our unique issue.

After upgrading to 2014, it appears that when TS opens, it is a minimized window that spreads across both screens (dual monitor setup) and needs to be adjusted each time. After setting it to desired size through preferences, and/or last used, it still defaults to the original size. We've tried renaming the .pref file and a myriad of other settings to no avail.


Any Suggestions?

  • 0

    What option are you choosing the preference for "as last used?"

    On the first screen of preferences, where it says "Maximize main window?"

    If so, have you also tried setting it to No?

    Hope this helps.  

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    Nancy Duhon, Esq.

    Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

    Duhon Technology Solutions, LLC

    a member of Certified Resources Network, LLC

    [email protected]

    404-325-9779

    Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

  • 0 in reply to Nancy Duhon
    verified answer

    When we upgraded from 09 to 14, we attempted to restore select users' .pref file, however we put it in their the general c:\programs\timeslips folder as opposed to users\appdata\timeslip folder. When we moved their prefs to their profile folder the changes seemed to stick.

    Thanks for the response Nancy