I'm trying since yesterday to find the obsolescence policy information for TIMESLIPS and i can't find it.
Fantasia:
Sage recently revamped the Timeslips website, so the obsolescence policy may not have made it to the new site yet.
But for several years now the policy has been to support the current version + the 2 previous versions (for a total of three). So for example right now, the currently supported versions are 2014, 2013, and 2012.
You can also sort of tell from the fact that they only have those three versions as downloads on the website, although they are showing patches/service releases for 2011 and 2010 as well, but not the original program downloads for those later versions.
Hope this helps.
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Nancy Duhon, Esq.
Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza
Duhon Technology Solutions, LLC
a member of Certified Resources Network, LLC
404-325-9779
Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.
I don't know where it is written but Sage supports the current version and two versions back. Currently that would be 2014, 2013 and 2012.
*Community Hub is the new name for Sage City