Hi kclark

Just to confirm, are you using Sage Timeslips? If so I'll move your post over to that group. Please be sure to join your product group to post questions in those forums. For more information on this process, please see our help files under posting & favourites.

Thanks

Thanks, I wasn't sure where to post this question as well as how to exactly post is in one of the blogs where it belonged.  Thank you again for the help.

Well, it would help to have a bit more information.

Which version of Timeslips?

Have you entered time and expense slips on this Client?

How did you enter the Retainer?  As an A/R payment?  Or as a Funds Payment to Account?

What type of case is it?

Hope this helps.  

If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

Nancy Duhon, Esq.

Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

Duhon Technology Solutions, LLC

a member of Certified Resources Network, LLC

[email protected]

404-325-9779

Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

I apologize like I said this is my first time ever having anything to do with the billing aspect.  We currently have Timeslips 2013.  What I've done is set up a dummy file in the system to try and figure it out myself but have been unsuccessful. That's the problem the two A/R payments or funds payment to account are not an option that I currently have.  What I'm trying to accomplish is when we open a new case and receive a retainer I want to be able to put it into Timeslips and as we bill the client have the retainer reduce.  At the end of the case or when we begin reaching the retainer I would like to be able to bill the client for any work performed over the retainer but if the work does not exceed the retainer that I would refund the remaining amount. 

Okay, well that is a bit of a broad topic for a discussion board.  When I do training on this it usually takes me about 45 minutes to cover it,  but I will try to give a VERY brief overview of the design/logic.

A/R is what the client owes you, and typically ONLY involves the "Retainer" when it is used to pay what for what has been earned.

Retainers (prepayments) can be put into the Funds account, and held separately there as long as you like.  When you want to pay your firm with $$$ in the Funds account, you issue a Payment from Account.  This deducts the said amount from Funds, and applies it to the A/R balance. (Your client has less prepayments and they owe you less on their account.)

If there are any Funds remaining at the end of the case, you can use the Withdrawal from Account to refund them back to the client.

Hope this helps.  

If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

Nancy Duhon, Esq.

Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

Duhon Technology Solutions, LLC

a member of Certified Resources Network, LLC

[email protected]

404-325-9779

Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.