Timeslips 2011

SOLVED

Help - Apparently, I deleted a current invoice and can't retrieve it.

I had two clients with invoices that duplicated.  

The deleted the duplicate invoice for the first client and the second invoice remained fine.

Then I deleted the duplicate - or what I thought was a duplicate - invoice for the second client and both invoices for the second client deleted.

Is there a way to retrieve the invoice for the second client?

  • 0
    verified answer

    Restoring a backup is pretty much the only way to retrieve deleted data.

    Hope this helps.  

    If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

    Nancy Duhon, Esq.

    Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

    Duhon Technology Solutions, LLC

    a member of Certified Resources Network, LLC

    [email protected]

    404-325-9779

    Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

  • 0 in reply to Nancy Duhon

    Thanks Nancy !

    Thought you may be able to answer another question, if you don't mind?

    After applying a payment to an account a $7.50 extra/overage was put in a "fund" account (as I did not have another invoice on that account to apply the extra / overage to).  Once I printed another invoice the next month, I tried to retrieve the $7.50 from the "fund" account to apply it to the new invoice and instead of zeroing the "fund" account and applying the $7.50 to my new invoice, TS added another $7.50 to the "fund" account.  Go figure - any solutions???

    Beth

  • 0 in reply to BBreedy
    verified answer

    Any occurrence of the word Funds generally means Timeslips has put the money in the trust/IOLTA account.  If you then want to take that $ and apply it against a different client account it is a real headache.

    Without looking at it, it is hard to say.  IF you can edit the original transaction, just apply the $7.50 to a future invoice - not funds.  Then use the Refund transaction to "refund" the client his $7.50.  That will zero out the one account.  Then go to the second client account and receive the "refund" of $7.50 on that account as a payment.

    Does that sound consistent with what you want to do? Are there two accounts?  Or is it two charges on the same account?

    Hope this helps.  

    If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

    Nancy Duhon, Esq.

    Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

    Duhon Technology Solutions, LLC

    a member of Certified Resources Network, LLC

    [email protected]

    404-325-9779

    Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

  • 0 in reply to Nancy Duhon
    verified answer

    While you can't retrieve a deleted invoice without restoring, you might be able to print a close resemblance by using the History Bill report.