Any idea why sometimes a bill will show up twice in the billing history list?
Same invoice number, same billing date, same charge, etc. An exact duplicate.
Can these be removed? They are skewing our A/R reports because they are adding the invoice balance into our outstanding A/R twice.
I've already done a data verification and it found no errors.
Any other suggestions? Is there a way to prevent this from happening?
Thanks,
Traci