2011Timeslips OS XP-32-bit Comparability Issues with Windows 7-Bit

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2011Timeslips OS XP-32-bit Comparability Issues with Windows 7-Bit

  • Error message: Another program is accessing Sage Timeslips database in a way that prevents you from accessing it.

     

    All workstation mapped to same Installation folder: J:\Timeslips\

    install on window 7-64 bit without issues - window XP not on line prior to installing timeslips on windows 7-64 bit  therefore started XP - error message: Another program is accessing you Sage Timeslips database in a way that prevents you from accessing it.

    Note XP will function without issued if the other five windows 7-64-bit not on line herein windows 7-64 bit on line errors  message: Another program is accessing you Sage Timeslips database in a way that prevents you from accessing it.

     

    Thank you

    Bill

     

     

  • Are you absolutely sure that the XP machine is using exactly the same path to the database and the Timeslip.cfg as the Win7 machines?

     

    The thing that tells me that the paths are probably different is the fact that the XP machine can open Timeslips if the Win7 machines don't have it open.  This is a classic symptom of this problem. 

     

    If you are unsure I would redo the paths for all machines by going to Station Administrator > Options > Change Install Path to find the Timeslip.cfg file and using the same Station Administrator to browse to the database.

  • Open Timeslips on one of the machines. Go to help - about Timeslips. You will see the paths being used. Close and open on the other machine. View the paths. Decide which path you wnat to use and on that machine go to start - programs - Timeslips - station administrator - options - change install path. Then navigate to the Timeslp.cfg file using your desired path.

    I have noticed that even if you specify a mapped drive during install, Windows 7 sometimes installs using UNC pathing. If you want to use a mapped drive, you have to change it after the installation.