Timeslips 2017 Administrator Greyed Out

Can only one person access the Timeslips Administration licensing in Timeslips 2017 to clear a license? In our older version more than one person could access the licensing to clear unused licenses. Now the buttons are greyed out. Also, even if we log in at another workstation with the Administrator's username the buttons are greyed out. This only works from one workstation. Please advise.