TSSERVICE

I've noticed the TSService.exe *32 service consumes up to 99% cpu time and virtually slows down everything else on our server until I restart the service. Once I restart the service, the cpu time is 0% and all other functions of the server go back to normal. I've also noticed quite a few fb_inet_server.exe *32 processes running. Can anyone help me to keep in keeping the cpu service for TSService.exe *32 from going too high and slowing down our server? Could this be caused by people not logging out of the software every night?