We have found a peculiar problem with our Timeslips 2015 billing - when payments are entered, they show up in the Accounts Receivable List, and they even show up on our bills, however, the payment amount is not being subtracted from the previous balance due, and shows on the current bill as a balance due, with no actual credit, subtraction, or deduction. This only occurs with a few, discreet clients (at least so far), but is repeated every time we attempt to bill, and there is no way to properly ocrrect for the same, since the system thinks the credit is being applied - but it is not.

The only way we can eliminate the problem is by deleting the client/matter, and add-in the deleted client/matter information as new. It doesn't carry over the time or payments from the deleted file, but eliminates the issue in any event.