Hello all,

We are a small accounting office that uses Timeslips 2015 to bill our clients. Our billing staff enters time and expense on a semi-monthly basis (1st and 15th). After this is done, we print Slip Summaries and Pre-bill Worksheets in order to determine what needs to be billed.

In the past, we were able to see the current period's time and expense on the Pre-bill Worksheets. Recently, we've been running into a problem where the current period's time and expense does not appear on the Pre-bill Worksheets. As an example: an employee with a rate of $100.00 works 5 hours on a client in a billing period ending on 01/15/17. The amount of billable time will be $500.00 and should show up on the Pre-bill Worksheet for that client. However, when we run a Pre-bill Worksheet for the client dated 01/15/17, the report will not generate.

My question is, how do we fix this? We depend on these Pre-bill Worksheets to complete our billing, and this problem has only begun happening in the past two months.

As a side note, I tried running a Pre-bill Worksheet with the date range including the previous billing period and the time showed up. Going back to my example, if we were to set the Pre-bill Worksheet date range to 01/01/17 through 01/15/17, the report would generate and the $500.00 from 01/15/17 would show up.

Thank you in advance for your help and I hope to resolve this soon!