Sage Timeslips

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Interest Not Calculating Properly

Posted By TBLF over 7 years ago

I have setup interest correctly. No doubt about that. It calculated correctly for every month up until now. My last billing cycle was December 1, 2016. On those bills, interest appeared from November 1-November 30. When I attempted to do bills today, interest once again appeared from November 1-November 30. The program will not display or calculate interest for December. Any ideas?

0 Caren2 over 7 years ago

Were the November bills approved?
Check the system date on the computer and the server. Check the date for your bills. You can change the "bill date" in Timeslips and that would impact this.
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0 SRF over 7 years ago

Check the clients within billing assistant.
There is an Interest section that breaks down details of upcoming interest charges.
You can also find this information within the pre-bill worksheet.

Good luck!
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0 TBLF over 7 years ago in reply to Caren2

Yes. The November bills were approved.
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Interest Not Calculating Properly

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