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Texas Guy

License Clearing for Remote Desktop

Posted By

I have a customer who is using Timeslips 13 from remote desktops and it seems like every time they close TS, it holds on to their session and we have to clear the licenses for the whole group.  We cannot do this until everybody is off of TS which is usually at night.  This is a major inconvenience and I need a bit of help if anybody knows some tip that would help.

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  • 0

    You can run a batch file at night to clear them.  Either contact Sage Technical Support or your Certified Consultant to get the batch file and directions for setting it up correctly.

    Hope this helps.  

    If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

    Nancy Duhon, Esq.

    Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

    Duhon Technology Solutions, LLC

    a member of Certified Resources Network, LLC

    [email protected]

    404-325-9779

    Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

  • 0 in reply to Nancy Duhon

    The batch file for clearing licenses is available in the Knowledgebase.  

    Refer to KB article 14385 - How to automate clearing all Timeslips licenses in use  for details

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