Timeslips V9 Level 1 (yes, I know v9)

SOLVED

Hi,

I was hoping someone can help me with a Timeslips installation issue. A customer had TS V9 running on a Windows 2000 PC which the hard drive failed today. They back up the DB every night. I am trying to install TS 9 on a new windows 7 PC. The software will install but when I go to restore the DB from backup I get this error.... "The DB you are trying to access was created by a different installation from the same master configuration disk. You must use the DB moved command in the station administration to transfer the installation information to this database." Since the original pc is dead I don't see how I can do this. The billing person is 2 years from retirement and technically challenged. Switching to a new version is a last resort. Quite frankly it may kill her as she is very high strung. Any help will be greatly appreciated.

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  • 0
    verified answer

    Whew, that is some OLD stuff bro......let's see if we can revive it.  What sort of machine are trying to load it on?

    Your new install should have a Station Administrator in the program group.  Exit the main program and launch Station Administrator.  You may have to point it to the database location when you open it.

    Under the Options menu, you should find the Database Moved command.

    Without remoting into the desktop to look at it, I cannot say more.

    Hope this helps.  

    If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

    Nancy Duhon, Esq.

    Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

    Duhon Technology Solutions, LLC

    a member of Certified Resources Network, LLC

    [email protected]

    404-325-9779

    Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

Reply
  • 0
    verified answer

    Whew, that is some OLD stuff bro......let's see if we can revive it.  What sort of machine are trying to load it on?

    Your new install should have a Station Administrator in the program group.  Exit the main program and launch Station Administrator.  You may have to point it to the database location when you open it.

    Under the Options menu, you should find the Database Moved command.

    Without remoting into the desktop to look at it, I cannot say more.

    Hope this helps.  

    If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

    Nancy Duhon, Esq.

    Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

    Duhon Technology Solutions, LLC

    a member of Certified Resources Network, LLC

    [email protected]

    404-325-9779

    Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

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