Ledes1998B delivery format - RESOLVED

SOLVED

My computer crashed last week and when I reloaded Timeslips 2011 and then entered my code for my upgrade to 2014, my Ledes1998B delivery format is no longer an option as a way to send bills to clients.  How do I get this back? someone please help me! I was able to grab an old database from 2012 to use but when I copied over the data there still was no option for Ledes.

thanks for any help or advice.

***UPDATE WITH MORE INFORMATION ON MY ISSUE***

I have a Sage Timeslips 2011 CD that says "use this CD to install Sage Timeslips 2011 trial and full product versions and add-on products for Sage Timeslips 2011 and Timeslips by Sage 2010 and 2009."

When I called TS to find out what I need to do to get TS back on my new computer (as my old computer was not safe to use as it has ransomware on it) they told me that I would need to first install TS 2011 on my new computer with the codes for that version and after doing so I could then use the link they gave me to re-install the 2014 upgrade.

When installing 2011, I clicked on install TS 2011...this morning I put the CD back in and noticed that there is an option to "install add-on." When I clicked on this the CD was going through the prompts but then said I had already installed a later version. I cancelled the install because I don't know if I will be able to use the code again to do my upgrade.

**RESOLUTION**

Needed code to activate LEDES add-on.  Thank you, Roger.

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