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leslee2

Change from Write Off to Payment

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I mistakenly entered a transaction as a Write Off instead of a Payment.  How can I correct this?

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    verified answer

    You need to go to the transaction list and find the write off. Then click the red x to delete the transaction. Then you can add it back in.

    If you have already generated the bill you will need to undo it before you delete the transaction.

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  • 0
    verified answer

    You need to go to the transaction list and find the write off. Then click the red x to delete the transaction. Then you can add it back in.

    If you have already generated the bill you will need to undo it before you delete the transaction.

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