Hmm, that is a bit hard to answer.  Typically, once an entry has appeared on a bill and that bill has been approved, the entry will not appear on a bill again. (It is how the system prevents double billing the same item.)

So, here, either the previous bills have never been approved, so the slips are still waiting to be billed.   Or you are perhaps running a History Bill for the Court report instead of a Generate Bills?

You might just have to get someone to remote in and look at it to figure it out.

Hope this helps.  

If you think this suggestion was especially helpful, please consider rating it within the five star option, or clicking the green Yes button next to the "Did this answer your question?" option below.  Thanks.

Nancy Duhon, Esq.

Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

Duhon Technology Solutions, LLC

a member of Certified Resources Network, LLC

[email protected]

404-325-9779

Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

Thank you for the suggestion Nancy.  I am taking the identical steps when generating the bills for each attorney so I do not believe that I am running a History Bill.  I did attempt to run a history bill and it does look different than the bills that are generating.  You suggested that someone could remote in and look at it.  Can you let me know how to go about getting that type of help?

Sands:

Remoting in to take a look and help out is pretty much what a Certified Consultant does for a living, so really any of us who frequent this forum could do that for you.  

Do you have a support agreement with Sage Timeslips?  If so, I'd exhaust that option first since you've paid for it up front.

If not, then you would need to work with a Certified Consultant.  We usually charge on an hourly rate basis.

Just give me a call or email at the information below if you would like to talk about it.

Nancy Duhon, Esq.

Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

Duhon Technology Solutions, LLC

a member of Certified Resources Network, LLC

[email protected]

404-325-9779

Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.

Sands:

Remoting in to take a look and help out is pretty much what a Certified Consultant does for a living, so really any of us who frequent this forum could do that for you.  

Do you have a support agreement with Sage Timeslips?  If so, I'd exhaust that option first since you've paid for it up front.

If not, then you would need to work with a Certified Consultant.  We usually charge on an hourly rate basis.

Just give me a call or email at the information below if you would like to talk about it.

Nancy Duhon, Esq.

Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney and Credenza

Duhon Technology Solutions, LLC

a member of Certified Resources Network, LLC

[email protected]

404-325-9779

Providing personalized local and remote online support for Timeslips users for over 20 years. Available for private consultations, including older/unsupported versions.