How can I apply this money to the account? When I printed out the first billings, it showed up (and I clicked "do nothing") but not when I printed them the 2nd time and approved it, the balance did not reflect the payment. It shows up in the "A/R balance" and in the "money not applied yet" blocks with the date the money was received and the amount in "Payment". I thought clicking on the "cross" on the right would apply it but it hasn't happened.
Also, this began when a client made a payment before I had billed any slips, so it went into Accounts Receivable. Should I do this different so that the money will just be applied when I add slips to the account? How do I know that a client has a credit balance on their account if the money doesn't show up until there are slips applied to it? Thanks. Sue