Windows 7 troubles

I have just recently upgraded our office to Timeslips 2011 and am having issues with the one computer in our office that runs Windows 7 (32bit), everyone else is running XP.  The user who is running Timeslips under windows 7 is constantly reporting problems (lockups), when I look in the event viewer there is one of the following two errors:

 

Event ID 1000 - applcation error

Event ID 1002 - application hang

 

The application error seems to happen more often.  I have contacted tech support and so far they had me do the following (none of which helped):

 

- Disable UAC (I had all ready tried this)

- MSCONFIG - uncheck the Timeslips entry

- Reinstall BDE (I have also tried reinstalling the entire program)

 

Does anyone have any suggestions to what I could try to resolve this problem?

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  • Unfortunately I'm still having issues on this one machine.  I have installed Timeslips on another machine with almost the exact same specs (same model laptop with windows 7 32bit) and setup and it runs fine so it has to be something unique to this machine. 

     

     

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  • Unfortunately I'm still having issues on this one machine.  I have installed Timeslips on another machine with almost the exact same specs (same model laptop with windows 7 32bit) and setup and it runs fine so it has to be something unique to this machine. 

     

     

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