Handling direct shipments for your customers

Your customer has asked you to do direct shipments to *their* customers and to make it appear as if it is coming from them, not you - so this means their logos, their customer ID's and some other key information that gets duplicated.  

You can set up a different sales order type, add the new or duplicate fields as needed to the sales order object, create a custom report with their logos and make sure the right information gets captured.  

Is anyone doing this - have any tips or tricks to share?  

  • I have seen this, or something very similar, done before actually... it was a combination of customizations to the business partner records, the sales order headers, and then some customizations to the report pre-processors to pick the right sales order acknowledgement.  

    The real fun might be adding all of those 1 off customers records, but that might be handled best with some EDI, if the quantity of orders warrants it

  • Hi DanielleHolt,

    Bmyerspgh is right on here.  In my experience these type of transactions can be handled pretty easily using EDI.  SPS Commerce helps companies handle just these problems and depending on the business situation we can use different tools to actually push those orders directly into X3.  We do this type of work all the time and I'd be happy to help you understand the process.

    Give me a call and we can chat about it if that would be helpful.

    David

    612-604-3720